Mortgage Loan Processor I - Nederland

InfinityHR!; Nederland (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

DuGood Credit Union is seeking a Mortgage Loan Processor I to join team DuGood. You’ll partner with lenders and members from application to closing, ensuring accuracy and timely communication.

The role emphasizes strong member service, attention to detail, ability to manage documents, and comfortable working with real estate paperwork in a fast-paced environment.

Qualifications

• At least 1 year of mortgage loan processing experience (preferred).
• Pass a background check as required by SAFE Act/NMLS.
• Bring exceptional member service skills to every interaction.
• Comfortable using computers, documents, and detailed information.
• Ability to read and understand real estate documents like deeds of trust and notes.
• Clear communication in conversation, email, or documentation.
• Pay close attention to detail in a fast-paced, accuracy-driven environment.

Responsibilities

• Be the friendly voice answering mortgage questions and connect members with the right lender.
• Bridge between members and mortgage lenders to keep communication clear and timely.
• Provide regular updates so members know where they stand in the process.
• Collect and organize loan documentation and follow up on missing items.
• Order credit reports, appraisals, flood certifications, and lien searches as directed.
• Review documents for accuracy and maintain organized, paperless loan files.
• Cross-train and provide back-up for department functions when requested.

Skills

Mortgage loan processing

Customer service

Attention to detail

Communication

Job description

Type: Full Time

LOG IN

We’re growing and looking for a Mortgage Loan Processor I to join team DuGood!

At DuGood Credit Union, we’re all about relationships; listening well, serving with heart, and helping our members make the most of their money. If you’re the kind of person who smiles before you speak, remembers names, and loves to make someone’s day better, we’d love to meet you.

What You’ll Be Doing

As a Mortgage Loan Processor I , you’ll be a key partner in our mortgage process, supporting our lenders and walking alongside members from application to closing.

On any given day, you might:

• Be the friendly voice answering incoming mortgage questions and connecting members with the right lender
• Serve as the bridge between members and mortgage lenders, making sure communication stays clear and timely
• Provide regular updates so members always know where they stand in the process
• Collect and organize required loan documentation, following up when items are missing
• Order credit reports, appraisals, flood certifications, and lien searches (as directed)
• Review documents for accuracy and completeness and maintain organized, paperless loan files
• Cross train as assigned and provide back-up for all department functions when requested.

What We’re Looking For

• Have at least one year of mortgage loan processing experience (preferred)
• Are eligible to pass a background check required by the SAFE Act/NMLS
• Bring exceptional member service skills to every interaction
• Are comfortable working with computers, documents, and detailed information
• Can read and understand real estate documents like deeds of trust and notes
• Communicate clearly whether that’s in conversation, email, or documentation
• Pay close attention to detail and stay focused in a fast‑paced, accuracy-driven environment

A Few Things to Know

• This position involves a lot of sitting, screen time, and document review.
• Occasionally, lifting, filing, or retrieving files may be required

Why DuGood?

We don’t just talk about values, we live them. Here, you’ll be part of a team that works hard, laughs often, and genuinely cares for each other and the people we serve. We offer training, support, and plenty of opportunities to grow, because when you do good, we all do good.

Come Grow with Us!

EEO Statement:

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.