Mortgage Loan Processor: Detail-Driven, Member-Focused

Visions Federal Credit Union; Endwell (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Retirement benefits

Health benefits

Paid time off

10+ holidays per year

LSA stipend

Job summary

Visions Federal Credit Union in Endwell, NY is seeking a detail-oriented Mortgage Loan Processor to support origination and servicing of first and second mortgage loans. You will review documents, update fields, fund loans, and manage escrow accounts, while serving members, attorneys, vendors, and internal partners.

This full-time role offers a Monday–Friday schedule with occasional Saturdays, on-site at corporate headquarters.

Qualifications

• High school diploma required; 1–3 years of member/customer service and computer experience preferred.
• Strong communication, interpersonal, time management, and organizational skills.
• Ability to work independently and collaboratively, manage competing priorities, and maintain accuracy.

Responsibilities

• Review closing documentation and update reportable loan fields; fund newly originated loans and create escrow accounts.
• Ensure mortgage discharges are processed accurately and in compliance after final loan payment.
• Manage mortgage escrow activity including tax and insurance payments, research, issue resolution, and annual escrow analysis.
• Coordinate with third-party vendors to obtain insurance premiums and tax amounts for escrow disbursements; identify efficiency improvements.
• Serve as a helpful point of contact for members, attorneys' offices, vendors, and internal teams; research and resolve mortgage-related questions.
• Provide departmental backup support and contribute to a collaborative, service-focused team environment.

Education

High school diploma

Associate degree preferred

NMLS certification preferred

Notary license preferred

Tools

Microsoft Office

Job description

Visions Federal Credit Union in Endwell, NY is seeking a detail-oriented Mortgage Loan Processor to support origination and servicing of first and second mortgage loans. You will review documents, update fields, fund loans, and manage escrow accounts, while serving members, attorneys, vendors, and internal partners.

This full-time role offers a Monday–Friday schedule with occasional Saturdays, on-site at corporate headquarters.