Mortgage Loan Originator - West Michigan

Towne Mortgage Company; Troy (MI); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Towne Mortgage Company is seeking a Mortgage Loan Originator for the West Michigan area. The role involves assisting borrowers, gathering documents, and coordinating with partners across multiple locations.

The position allows a hybrid work arrangement with some travel to Lakeshore-area credit unions. Qualified candidates will have an active NMLS license, at least 2 years of outside loan origination experience, and strong communication and organizational skills to build a robust referral-based

Qualifications

• Active NMLS license required.
• Minimum of 2 years outside loan origination experience.
• Strong written and verbal communication skills.
• Highly organized with ability to manage multiple loans.
• Analytical skills to interpret financial data.
• Professional interpersonal skills.
• Ethical and compliant with clients and partners.

Responsibilities

• Originate mortgage loans via referrals and campaigns.
• Interview applicants to determine goals and tailor products.
• Take applications and submit for processing and underwriting.
• Ensure timely collection of documentation for underwriting and closing.
• Respond to inbound calls and customer inquiries.
• Meet or exceed sales/production goals.
• Maintain CRM to manage pipeline and relationships.

Skills

Written communication

Verbal communication

Organization

Analytical skills

Interpersonal skills

Ethical standards

Self-motivated

Time management

Customer relationships

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Loan Originator - West Michigan

Full Time Sales Troy, MI, US

30+ days ago Requisition ID: 1084

Join the Towne Mortgage Family of Companies - Now Hiring for Our AmeriCU Division

Towne Mortgage Family of Companies has over 40 years of experience in the mortgage industry as a trusted, multi-channel national mortgage lender. We're proud to offer a workplace where people don't just show up for a job—they stay for a career.

This position is part of our AmeriCU division, one of the specialized teams within the Towne family. As a valued member of this division, you’ll benefit from the resources and stability of a nationally recognized company while contributing to a team that delivers personalized service and innovative solutions. Additionally, you'll work closely with credit unions to provide customized mortgage solutions and help members achieve their homeownership goals.

At Towne, we’re always looking for talented individuals to help us grow. When you join us, you’re not just joining a company—you’re becoming part of a supportive, award-winning culture that prioritizes competitive compensation, comprehensive benefits, and a flexible work-life balance.

If you’re ready to take the next step in your career with a company that values you, you’ve found the right place.

Location & Travel Requirements

• Must live in or near the Lakeshore area of Michigan, generally referring to communities along the Lake Michigan shoreline, including areas such as Grand Haven,Holland, Muskegon, Whitehall, Zeeland locations.
• Regular travel to different Credit Union locations throughout the Lakeshore area will be required.
• Candidates should be comfortable driving to various locations based on business needs.

Other Requirements

• An active NMLS license is required for this position.
• Develop and maintain strong relationships with existing partners, real estate agents, financial planners, and other prospective referral sources to build a consistent pipeline of new business opportunities.
• This position allows you to split your time between remote work and office presence, with some days requiring you to be present in the office. This will be discussed if selected for an interview.

Position Overview:

Assist the borrower in determining the proper loan program, completing the loan application, and gathering necessary documentation such as pay stubs, tax returns, and bank statements to begin the loan process. A credit report is obtained and analyzed by the originator. During the mortgage loan process, the mortgage originator communicates with the title officer, escrow officer, loan processor, and underwriter.

Duties & Responsibilities Overview:

• Originate mortgage loans through credit union referrals, self-generated efforts, company-provided referrals, and other marketing campaigns.
• Interview applicants to determine goals and recommend suitable products, terms, and pricing.
• Take applications, conduct preliminary reviews, and submit complete files for processing and underwriting.
• Ensure the timely collection of documentation for underwriting and closing.
• Respond to inbound calls and assist with customer inquiries.
• Meet or exceed individual sales/production goals.
• Maintain and utilize CRM to manage pipeline and relationships.

Requirements Overview:

• Active NMLS License.
• Minimum of 2 years of outside loan origination experience.
• Strong written and verbal communication skills.
• Highly organized, with the ability to manage multiple loans and priorities simultaneously.
• Analytical skills with the ability to interpret complex financial data.
• Professional and effective interpersonal skills.
• Ability to meet required business hours and expectations.
• Self-motivated and goal-driven.
• Conducts all work in a highly ethical and compliant manner with clients, colleagues, and partners.

Towne Mortgage is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, disability, national origin, veteran status, or genetic information, as well as any other State or local employment protections. Towne Mortgage is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.