Mortgage Loan Originator (MA)

The Money Store; Massachusetts; On-site; USD 50,000 - 85,000; Full time

Job summary

The Money Store is seeking a Mortgage Loan Originator in Massachusetts. The role involves increasing the mortgage loan portfolio by developing business contacts and managing loan processing and closing while providing exceptional customer service.

Qualifications include having an NMLS License and strong communication skills. Successful candidates will maintain professional relationships with borrowers and support diversity while adhering to legal compliance in the loan process.

Qualifications

• NMLS License is required.
• Excellent communication via telephone, face to face, and email.
• Familiarity with loan process computer programs is important.

Responsibilities

• Conduct business in a professional and legal manner.
• Interview applicants to determine eligibility for loans.
• Maintain strong relationships with borrowers and service active loans efficiently.

Skills

NMLS License

Project management

Communication skills

Organizational skills

Tools

LOS systems

CRM systems

Credit acquisition systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Loan Originator (MA)

US

3 days ago Requisition ID: 1846

Overview

The Mortgage Loan Originator increases the mortgage loan portfolio by developing business contacts and attracts customers with a knowledge of all products offered. She or he is required to complete the mortgage loan processing and closing while maintaining a close working relationship with active and closed loans.

Responsibilities

• Conducts business in a professional and legal manner.
• Ensures that he/she is the point of contact for each and every one of his/her loans and maintains a positive relationship with each borrower.
• Interview applicants to determine financial eligibility for loans.
• Be able to structure and close loans effectively and legally.
• Services active loans efficiently, completely and correctly.
• Guarantees an exceptional customer experience including counseling applicants on loan repayment policies and restrictions.
• Maintains a portfolio of closed loans and keeps a strong working relationship with them.
• Assist in the selection of financial award candidates using electronic databases to certify loan eligibility.
• Adhere to compliance guidelines and familiarize himself with the changing laws and regulations.
• Knows the loan process in its entirety and is able to inform a borrower or potential borrower about the information required by law including any additional forms or information necessary to complete the loan.
• Keep the borrower informed on all status changes.
• Know all the products offered by the Money Store and their specifications and to know where to refer customers for a product we do not offer.
• Maintain a customer’s confidence by keeping all loan information confidential.
• Be able to explain to a customer why a loan is rejected and answer any questions from the customer while maintaining a positive relationship with the customer.
• Know how to efficiently use LOS systems, CRM systems and credit acquisition systems.
• Maintains an open communication and a professional working environment with coworkers and corporate.

Qualifications

• Has an NMLS License.
• Able to communicate via the telephone, face to face and email.
• Supports diversity and is familiar with current laws and practices.
• Is results driven, works well with others, excels in project management, is organized, is professional and is unbiased.
• Is familiar with all the computer programs used throughout the loan process and the legal steps for a loan.