Mortgage Loan Originator - Missouri

The Money Store; Northern (KY); Hybrid; USD 55,000 - 90,000; Full time

Job summary

The Money Store in Missouri is actively seeking a Mortgage Loan Originator to grow our mortgage portfolio and build strong borrower relationships. You will manage loan processing, from initial application through closing, ensuring compliance and customer satisfaction.

You will interview applicants, structure loans, and coordinate with internal teams to maintain accurate status updates. A valid NMLS license and proficiency with loan processing systems are essential.

Qualifications

• Must hold an NMLS license.
• Able to communicate effectively by phone, in person, and via email.
• Familiar with diversity and current lending laws and practices.
• Demonstrates results orientation, teamwork, organization, professionalism and impartiality.
• Familiar with loan process software and the legal steps for a loan.

Responsibilities

• Interact with borrowers to assess financial eligibility and determine loan suitability.
• Serve as the primary point of contact for all loans and maintain borrower relationships.
• Interview applicants to determine eligibility for mortgage loans.
• Structure and close loans legally and efficiently.
• Manage active loans and ensure accurate processing and timely status updates.
• Provide exceptional customer service and counseling on repayment policies.
• Maintain strong relationships with closed loans and monitor ongoing performance.
• Assist in selecting financial award candidates using electronic databases for eligibility.

Skills

NMLS License

Telephone/Email communication

Diversity & legal compliance

Results-driven & team collaboration

Loan process systems knowledge

Tools

LOS systems

CRM systems

Credit acquisition systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Loan Originator - Missouri

5 days ago Requisition ID: 1871

Overview

The Mortgage Loan Originator increases the mortgage loan portfolio by developing business contacts and attracts customers with a knowledge of all products offered. She or he is required to complete the mortgage loan processing and closing while maintaining a close working relationship with active and closed loans.

Responsibilities

• Conducts business in a professional and legal manner.
• Ensures that he/she is the point of contact for each and every one of his/her loans and maintains a positive relationship with each borrower.
• Interview applicants to determine financial eligibility for loans.
• Be able to structure and close loans effectively and legally.
• Services active loans efficiently, completely and correctly.
• Guarantees an exceptional customer experience including counseling applicants on loan repayment policies and restrictions.
• Maintains a portfolio of close loans and keeps a strong working relationship with them.
• Assist in the selection of financial award candidates using electronic databases to certify loan eligibility.
• Adhere to compliance guidelines and familiarize himself with the changing laws and regulations.
• Knows the loan process in its entirety and is able to inform a borrower or potential borrower about the information required by law including any additional forms or information necessary to complete the loan.
• Keep the borrower informed on all status changes.
• Know all the products offered by the Money Store and their specifications and to know where to refer customers for a product we do not offer.
• Maintain a customer’s confidence by keeping all loan information confidential.
• Be able to explain to a customer why a loan is rejected and answer any questions from the customer while maintaining a positive relationship with the customer.
• Know how to efficiently use LOS systems, CRM systems and credit acquisition systems.
• Maintains an open communication and a professional working environment with coworkers and corporate.

Qualifications

• Has an NMLS License.
• Able to communicate via the telephone, face to face and email.
• Supports diversity and is familiar with current laws and practices.
• Is results driven, works well with others, excels in project management, is organized, is professional and is unbiased.
• Is familiar with all the computer programs used throughout the loan process and the legal steps for a loan.

Supports diversity and is familiar with current laws and practices.