Mortgage Loan Originator

Bank of Tennessee; Nashville (TN); On-site; USD 60,000 - 95,000; Full time

Job summary

Bank of Tennessee is seeking a Mortgage Loan Originator to develop a network of referral sources, take loan applications, and guide them through the approval and closing process with high-quality service.

This role requires professionalism, strong communication, and flexibility to meet department and bank needs. You will work closely with customers to explain borrowing options and stay compliant with BSA/OFAC regulatory requirements.

Qualifications

• High school diploma or equivalent required.
• Two years of mortgage-related experience required.
• NMLS registration required.

Responsibilities

• Develop a network of quality referral sources including real estate agents, attorneys, accountants, builders and developers.
• Take loan applications and send through the approval system.
• Discuss borrowing options with customers.
• Follow loan through closing while ensuring quality service.
• Collaborate with Marketing to create and maintain personal marketing of yourself and the Bank’s brand on social media.
• Be active in community and industry involvement within the market.
• Meet or exceed sales goals and production targets.
• Maintain compliance with regulations and bank policies including BSA and OFAC.

Skills

Professional demeanor

Organization

Customer service

Independent work

Multi-tasking

Analytical skills

Follow-up

Adaptability

NMLS compliance

Education

High school diploma or equivalent

Two years mortgage-related experience

NMLS registration

Job description

Position Summary

As a Mortgage Loan Originator (MLO), you are responsible for developing a network of quality referral sources, taking loan applications and sending the application through the system for approval. The MLO follows the loan through closing while ensuring quality service and discusses borrowing options with customers. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. In this role, you are required to be extremely flexible to meet the overall demands of the department and ultimately the Bank.

Position Summary

As a Mortgage Loan Originator (MLO), you are responsible for developing a network of quality referral sources, taking loan applications and sending the application through the system for approval. The MLO follows the loan through closing while ensuring quality service and discusses borrowing options with customers. This role is highly visible in the Bank and requires a high level of professionalism and self-awareness. In this role, you are required to be extremely flexible to meet the overall demands of the department and ultimately the Bank.

Job Requirements

• High school diploma or equivalent required
• Two years of mortgage-related experience required
• NMLS (Nationwide Multistate Licensing System) registration required

COMPETENCIES

• Ability to display a professional demeanor at all times
• Ability to be well-organized, self-motivated and results-oriented
• Ability to be focused on customer service with excellent communication skills
• Ability to work independently and keep supervisor updated appropriately
• Possess the ability to multi-task in a fast-paced environment
• Possess forward thinking abilities and analytical skills
• Possess extensive follow-up abilities
• Ability to adjust to a fast-paced, multi-demand, ever-changing work environment

Duties And Responsibilities

• Develop a network of quality referral sources including real estate agents, attorneys, accountants, builders and developers
• Take loan applications and send through the approval system
• Discuss borrowing options with customers
• Follow loan through closing while insuring quality service
• With the collaboration, and partnership, of the Marketing Department, create and maintain personal marketing of yourself and the Bank’s brand on social media as it relates to Mortgage
• Be active in community and industry involvement within the market
• Maintain an understanding of all mortgage products as it relates to secondary market and portfolio guidelines in order to serve customers appropriately
• Meet or exceed sales goals and production targets
• Maintain compliance with regulations and bank policies and procedures, including the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC) requirements
• Actively support the ongoing development of a culturally diverse workforce
• Complete other duties as assigned as determined by management to be reasonable and beneficial

Physical Requirements

While performing the duties of this job, the employee is regularly required to communicate effectively with customers, management, and employees, both individually and in front of a group. Regular use of the telephone and email for communication is essential. Remaining in a stationary position for extended periods of time is common as is traveling to meet with customers in various locations. Must be able to accurately gather and process verbal and written information and properly prepare or inspect documents. Good manual dexterity is needed for the frequent use of common, and mobile office equipment, such as computer terminals, calculators, copiers and telephones. Occasional out-of-town or overnight travel may be required.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.