Mortgage Loan Originator - GA

The Money Store; Floyd Springs (GA); On-site; USD 153,000 - 187,000; Full time

Job summary

The Money Store is seeking a Mortgage Loan Originator in GA to grow the mortgage loan portfolio by building business relationships and guiding clients through the loan process.

You will interview applicants, determine eligibility, structure and close loans, and maintain strong relationships with borrowers from application to closing, while ensuring compliance and delivering exceptional customer experience.

Qualifications

• Must have NMLS License.
• Excellent communication via telephone, face-to-face and email.
• Familiar with current laws and practices; supports diversity.
• Results-driven, works well with others, organized, professional.

Responsibilities

• Conducts business in a professional and legal manner.
• Point of contact for each loan; maintains a positive relationship with borrowers.
• Interviews applicants to determine financial eligibility for loans.
• Able to structure and close loans effectively and legally.
• Services active loans efficiently, completely and correctly.
• Guarantees an exceptional customer experience including counseling on loan repayment policies and restrictions.
• Maintains a portfolio of closed loans and strong relationships with them.
• Assists in selecting financial award candidates using electronic databases to certify loan eligibility.
• Adheres to compliance guidelines and stays updated on changing laws and regulations.
• Knows the loan process and can inform borrowers about information required by law.
• Keeps the borrower informed on all status changes.
• Knows products offered by The Money Store and where to refer customers for unoffered products.
• Maintains customer confidence by keeping loan information confidential.
• Explains loan rejections and answers questions while maintaining positive relationships.
• Knows how to efficiently use LOS, CRM, and credit acquisition systems.
• Maintains open communication with coworkers and corporate.

Skills

Communication skills

Customer service

Attention to detail

Team player

Education

NMLS License

Tools

LOS systems

CRM systems

Credit analysis tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Mortgage Loan Originator - GA

170000 - Atlanta, GA Full Time Region, GA, US

2 days ago Requisition ID: 1895

Overview

The Mortgage Loan Originator increases the mortgage loan portfolio by developing business contacts and attracts customers with a knowledge of all products offered. She or he is required to complete the mortgage loan processing and closing while maintaining a close working relationship with active and closed loans.

Responsibilities

• Conducts business in a professional and legal manner.
• Ensures that he/she is the point of contact for each and every one of his/her loans and maintains a positive relationship with each borrower.
• Interviews applicants to determine financial eligibility for loans.
• Is able to structure and close loans effectively and legally.
• Services active loans efficiently, completely and correctly.
• Guarantees an exceptional customer experience including counseling applicants on loan repayment policies and restrictions.
• Maintains a portfolio of closed loans and keeps a strong working relationship with them.
• Assists in the selection of financial award candidates using electronic databases to certify loan eligibility.
• Adheres to compliance guidelines and familiarize himself with the changing laws and regulations.
• Knows the loan process in its entirety and is able to inform a borrower or potential borrower about the information required by law including any additional forms or information necessary to complete the loan.
• Keeps the borrower informed on all status changes.
• Knows all the products offered by the Money Store and their specifications and knows where to refer customers for a product we do not offer.
• Maintains a customer’s confidence by keeping all loan information confidential.
• Is able to explain to a customer why a loan is rejected and answer any questions from the customer while maintaining a positive relationship with the customer.
• Knows how to efficiently use LOS systems, CRM systems and credit acquisition systems.
• Maintains an open communication and a professional working environment with coworkers and corporate.

Qualifications

• Has an NMLS License.
• Is able to communicate via the telephone, face to face and email.
• Supports diversity and is familiar with current laws and practices.
• Is results driven, works well with others, excels in project management, is organized, is professional and is unbiased.
• Is familiar with all the computer programs used throughout the loan process and the legal steps for a loan.