Mortgage Loan Originator

New Hampshire Community Loan Fund Inc.; Concord, Northern (NH, KY); Hybrid; USD 70,000 - 75,000; Full time

Job summary

A nonprofit organization is seeking a Mortgage Loan Coordinator to join their Single-Family Mortgage Lending Team. This role includes attracting new loan applications, responding to inquiries, evaluating loan requests, and maintaining borrower files. Applicants should have a high school diploma and two years of relevant experience, plus strong organizational, communication, and problem-solving skills. The position is based in Concord, NH with a hybrid work model and a salary range of $70,000 to $75,000.

Qualifications

• Two years experience in residential mortgage loan origination or equivalent relevant experience.
• NH Mortgage Originators License or ability to become licensed within 6 months.
• Familiarity with loan amortization software.

Responsibilities

• Attract new loan applications through relationship development.
• Respond to loan applicants and inquiries promptly.
• Evaluate loan requests and maintain accurate borrower files.

Skills

Organizational skills

Critical thinking

Communication skills

Education

High school diploma or equivalent

Two years experience in residential mortgage loan origination

Tools

Loan origination software (Byte Software)

Microsoft Office 2016

Job description

The New Hampshire Community Loan Fund is looking for a Mortgage Loan Coordinator to supports its Single-Family Mortgage Lending Team. The person in this position works closely with the Welcome Home Loan Team to ensure timely and reliable processing of borrower files by providing accurate data entry and superior customer service. This position also provides back-up support to other team members as needed.

Reports To

Director of Residential Lending and BSA/Compliance Officer

FLSA Status

Non-Exempt

Major Responsibilities/Accountabilities

• Attract new loan applications by developing relationships and outreach with manufactured home buyers, realtors, retailers, other lenders, and resident-owned community leaders.
• Coverage area will be New Hampshire and Vermont with possible future expansion.
• Respond to loan applicants and inquiries regarding loan products promptly and efficiently, in accordance with New Hampshire Community Loan Fund’s policies and procedures.
• Evaluate loan requests, including collecting required documents, verifying applicant information, ordering and analyzing credit reports to establish creditworthiness, and calculating repayment ability.
• Maintain accurate and complete borrower files from application to closing.
• In conjunction with our marketing and communications team, prepare marketing material for key audiences, including via print, mail, on-line, social media, video, and public speaking.
• Work with coaching providers by attending meetings and other events to promote mortgage loans to resident-owned community members.
• Attend community events to promote the NH Community Loan Fund.
• Participate in the research and development of new loan products and process improvements serving single family housing needs in accordance with the company’s strategic goals.
• Understand and implement state and federal regulations for mortgage lending.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Deliver high-quality and prompt customer service to applicants, borrowers and community partners.
• Adhere to state and federal regulations as applicable.
• Perform other duties as required to advance Community Loan Fund strategies and goals.

Education and Experience

• High school diploma or equivalent
• Two years experience in residential mortgage loan origination, or equivalent, relevant experience.
• NH Mortgage Originators License through the Nationwide Multistate Licensing System & Registry (NMLS) or the ability to become licensed within 6 months.
• Ability to become licensed to originate mortgage loans in Vermont at a future date.
• Demonstrated familiarity with loan amortization and loan origination software such as Byte Software.
• Proven experience with Microsoft Office 2016 programs (Word, Excel, etc.), laptop computer, and navigating software remotely.

Qualifications

• Strong organizational skills, attention to detail, ability to manage multiple priorities in a fast‑paced environment to meet deadlines.
• Excellent critical thinking and problem‑solving skills.
• Excellent communication skills, including super listening skills; ability to work collaboratively with diverse groups and across organizational programs.
• Ability to work remotely, but reside within commutable distance to Littleton, NH for periodic office visits. The candidate will also be asked to commute to Concord, N.H. for periodic office visits.

Bi-lingual fluency is a plus.

Physical Demands

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee is regularly required to stand, walk, use hand to finger, handle, and reach with hands and arms above shoulder height, stoop, kneel, and crouch. Specific vision abilities required in this job include the ability to adjust focus between near and far.

• Ability to answer telephones and use standard office equipment (copier, fax, etc.).
• Ability to read, write, and understand and speak English clearly.
• Ability to use a computer for Community Loan Fund business.
• Ability to travel as necessary and work some evenings and weekends.
• Ability to lift at least five pounds.

Location

Concord, NH and hybrid (in office Tuesday and Wednesday; training will be in person)

Salary range

$70,000 to $75,000

About New Hampshire Community Loan Fund

We believe in a Neighbors‑Investing‑in‑Neighbors philosophy. Since 1983, we have provided systematically excluded people and communities with loans, coaching, and guidance that enables them to become economically secure.

From helping people purchase manufactured homes, to strengthening small businesses and nonprofits, and supporting entire towns as they work to secure financing, our services support the security and growth of people and communities. We focus on four areas of community development finance:

• Affordable Homeownership
• Small Businesses & Nonprofits
• Energy Efficiency Solutions

New Hampshire Community Loan Fund adheres to policies, procedures, and regulatory guidelines, including fair lending and ethical behavior. We are an Equal Opportunity Employer.