Mortgage Loan Officer Assistant - Savannah, GA - Onsite

Georgia Banking Company; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Georgia Banking Company in Savannah, GA seeks a Mortgage Loan Officer Assistant to support loan officers from pre-qualification through closing. The role focuses on timely handling of loan documentation, client communication, and system updates to maintain an efficient loan pipeline.

Responsibilities include document assembly, ordering third-party items, income calculations, and coordinating closings. Requires 2+ years in mortgage processing; proficiency in Encompass and MS Office is essential.

Qualifications

• Minimum 2 years of mortgage loan processing or assistance; up to 8 years preferred.
• Strong proficiency with Encompass and MS Office.
• Solid understanding of conventional and government loan products (FHA/VA).
• Knowledge of investor guidelines and mortgage compliance regulations.
• Excellent organizational and communication skills.
• Ability to manage a 40+ loan pipeline independently and collaboratively.

Responsibilities

• Assemble and verify loan documents for completeness and accuracy.
• Order and track third-party items (VOEs, appraisals, title work).
• Calculate income using pay stubs, W-2s, tax returns, and other documents.
• Confirm assets and liabilities against applications and supporting docs.
• Monitor credit activity and ensure documentation matches inputs.
• Coordinate closings and maintain accurate records in mortgage systems.
• Provide timely updates to borrowers, loan officers, and referral partners.

Skills

Encompass

Microsoft Outlook

Microsoft Word

Microsoft Excel

Loan origination systems

NMLS license

Tools

Encompass

Job description

Description

The Mortgage Loan Officer Assistant supports loan officers in the end-to-end mortgage loan process—from pre-qualification through closing. This role ensures timely and accurate handling of loan documentation, client communication, and system updates, contributing to a seamless borrower experience and efficient loan pipeline management.

Key Responsibilities

Loan Processing Support

• Assemble and verify loan documents for completeness and accuracy.
• Order and track third-party items (e.g., VOEs, appraisals, title work).
• Calculate income using pay stubs, W-2s, tax returns, and other documentation.
• Confirm assets and liabilities against application and supporting documents.
• Monitor credit activity using tools like Undisclosed Debt Monitor.
• Assist with obtaining documentation needed to obtain a clear to close.

Client & Team Communication

• Serve as a liaison between loan officers, borrowers, settlement agents, and internal departments.
• Conduct weekly pipeline calls with assigned MLOs.
• Provide timely updates to clients and referral partners.

Compliance & Documentation

• Send initial disclosures to loan applicants.
• Review Loan Estimates (LE) and Closing Disclosures (CD).
• Ensure compliance with TRID, TIL, and Change of Circumstance regulations.

System & Administrative Tasks

• Maintain accurate records in Encompass and other mortgage systems.
• Run AUS findings (DO and LP) and ensure documentation matches system inputs.
• Coordinate closings.
• Perform general administrative duties.

Requirements

• Minimum 2 years experience in mortgage loan processing or assistance. At least 8 years preferred.
• Proficiency in Encompass, Microsoft Outlook, Word, Excel, and loan origination systems.
• Strong understanding of conventional and government loan products (FHA/VA).
• Knowledge of investor guidelines and mortgage compliance regulations.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage a pipeline of 40+ loans independently and collaboratively.
• Must be in the Savannah, GA area and willing to work on-site Monday-Friday 9a-5p.

Preferred Skills

• NMLS license or willingness to obtain.
• Experience with CRM systems and document management platforms.
• Familiarity with underwriting guidelines and closing procedures.

AAP/EEO Statement

Equal Opportunity/Affirmative Action Employer Veterans/Disabled.