Mortgage Loan Officer

West Capital Lending; Surprise (AZ); On-site; USD 55,000 - 90,000; Full time

Job summary

West Capital Lending in Surprise, AZ is seeking a customer-focused Loan Officer to assist clients through the loan process, assess applications, and advise on available loan products and terms. You will interface with underwriters and processors to ensure accurate documentation and timely approvals.

Ideal candidates have at least 1 year of experience in lending, strong communication skills, proficiency with MS Office and loan processing software, and an active NMLS license.

Qualifications

• Minimum 1 year experience as Loan Officer or similar role.
• Knowledge of loan products, underwriting processes and applicable regulations.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in MS Office Suite and loan processing software.
• NMLS license.

Responsibilities

• Assess loan applications and determine creditworthiness.
• Provide guidance on loan products, terms and eligibility.
• Process loan applications with documentation and accurate forms.
• Establish and maintain strong client relationships and provide excellent service.
• Explain loan options, repayment terms and risks to clients.
• Collaborate with underwriters, processors and team members for smooth approvals.
• Maintain knowledge of industry regulations and policies; monitor application progress.
• Help achieve individual and team sales goals by promoting and closing loan products.

Skills

Communication

Interpersonal skills

Organizational skills

Credit analysis

Regulatory knowledge

MS Office

NMLS License

Loan products knowledge

Tools

Loan processing software

Job description

About the Company:

We are seeking a highly motivated and customer-focused Loan Officer to join our dynamic team. As a Loan Officer, you will play a key role in assisting clients with the loan application process, evaluating financial backgrounds, and offering suitable loan products. You will work with clients to ensure that their financial needs are met, while ensuring all transactions comply with legal and regulatory standards.

About the Role:

Assess loan applications and determine creditworthiness by reviewing financial documents, credit reports, and other relevant information. Provide expert guidance and advice on available loan products, terms, and eligibility requirements. Process loan applications, including obtaining necessary documentation, verifying financial data, and ensuring accurate completion of all forms. Establish and maintain strong relationships with clients, providing excellent customer service throughout the loan process. Communicate clearly with clients to explain loan options, repayment terms, and potential risks. Collaborate with underwriters, processors, and other team members to ensure a smooth and efficient loan approval process. Maintain a deep understanding of industry regulations, loan policies, and market trends. Monitor the progress of loan applications and assist clients with any questions or issues that arise. Achieve individual and team sales goals by promoting and closing loan products.

Qualifications/Responsibilities:

• Proven experience as a Loan Officer or in a similar role in financial services (minimum of 1 year).
• Strong knowledge of loan products, underwriting processes, and applicable regulations.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients.
• Detail-oriented with strong organizational skills and the ability to handle multiple tasks.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office Suite and other loan processing software.
• Loan Officer license (NMLS).

Equal Opportunity Statement:

West Capital Lending is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.