Mortgage Loan Officer

Coastal Credit Union; Raleigh (NC); On-site; USD 70,000 - 100,000; Full time

Job summary

Coastal Federal Credit Union in Raleigh, NC seeks a Mortgage Loan Officer to grow our loan portfolio through outside sales, networking with realtors, builders, and community groups, and delivering personalized service to members.

The role requires independent field work, strong sales and interpersonal skills, and the ability to coordinate the loan process from application to closing while meeting production goals.

Qualifications

• Three years of sales experience.
• One year of single-family mortgage production experience.

Responsibilities

• Making outside sales calls, soliciting new business, and networking with realtors, builders and consumer networking groups.
• Supporting branches with first mortgage needs and ensuring staff can discuss mortgage opportunities with members.
• Collaborating with stakeholders to complete mortgage transactions and promote Coastal services.
• Evaluating borrower eligibility, explaining loan options, collecting documentation, coordinating the loan from application through processing and negotiating rate and terms.

Skills

Sales experience

Outside sales

Networking

Education

High School Diploma or equivalent

Related college degree preferred

Job description

Job Title: Mortgage Loan Officer

Position Location: Raleigh, NC

Job Summary:

The outside sales Mortgage Loan Officer's primary duty is making sales calls and developing leads through personal contacts outside of and away from Coastal's main office and branch locations. This role works independently to identify sources of potential mortgage loans. Utilizing strong sales talent and interpersonal skills the Mortgage Loan Officer spends extensive time in the community on a regular basis meeting personally with non-affiliated realtors, builders, potential and established contacts, interacting with members and employees, and attending community events in order to build and maintain a mortgage loan pipeline.

As a key contributor to the Coastal team, your responsibilities will be:

• (50%) Making outside sales calls, soliciting new business, and networking with realtors, builders and consumer networking groups; meeting personally with referral sources; attending community events and business functions such as Raleigh Regional Association of Realtors events and Home Builders Association meetings; and meeting with other identified resources to generate mortgage loan production, meet your production goals, and maintain recurring sources of referrals for new opportunities.

• (20%) Supporting the branches with all of their first mortgage needs and ensuring employees have the information they need to be comfortable discussing mortgage loan opportunities with members.

• (10%) Collaborating with internal/external stakeholders to complete mortgage transactions and providing exceptional service to our members by building rapport, meeting their needs, and promoting all services offered by Coastal.

• (20%) Evaluating borrower eligibility, explaining loan options, collecting and verifying documentation, ensuring regulatory compliance, coordinating the loan from application through processing and negotiating rate and terms of loan.

Interested? Here are the qualifications we need to see on your resume:

Experience:

• Three years of sales experience

• One year of single-family mortgage production experience

Education:

• High School Diploma or equivalent; related college degree preferred

Essential cognitive/physical/social requirements of position:

Must be able to learn and retain information; remain in a stationary position; constantly operate a computer; travel independently; and converse with others on a continual basis.

Deadline for Application: All resumes must be received on or before 11/16/2026

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Coastal Federal Credit Union is committed to providing reasonable accommodations to applicants who may have disabilities. If you need special assistance or an accommodation in applying for employment, please contact our HR department at [e-mail]. Request for reasonable accommodation will be considered on a case by case basis.

"It's our duty to create a workplace and company culture where everyone feels heard and valued, and is appreciated for their unique backgrounds, experiences, and perspectives. At the end of the day, what truly matters is that every person who walks through our doors believes that they are an integral part of our team and can bring their best, true self to work each day. Building a culture of inclusivity means creating an environment where everyone thrives and succeeds together."

-Tyler Grodi, CEO

VEVRAA Federal Contractor

Equal Opportunity/Affirmative Action Employer

Minority/Female/Disability/Veterans