Mortgage Loan Officer

Self-Help Credit Union; Manchester (CT); On-site; USD 64,000 - 95,000; Full time

Job summary

Self-Help Credit Union in Manchester, CT is seeking a Mortgage Loan Officer to provide information on loan products and guide borrowers through the real estate loan process.

You’ll interview applicants, assess credit, prepare documents for underwriting, and ensure compliance with regulations. This role requires strong communication, analytical skills, and the ability to travel and work outside normal hours.

Qualifications

• High School Diploma; Bachelor’s degree preferred.
• 2 years of mortgage, banking or related experience.
• Experience in consumer lending preferred.
• Able to network with realtors and generate loan referrals.
• Strong analytical, numerical and written communication skills.
• Willingness to travel and work evenings/weekends as needed.

Responsibilities

• Meet with loan applicants to discuss mortgage options and assist with the application process.
• Prequalify applicants by examining information and assessing credit-worthiness.
• Gather data for loan review and verify debts; estimate payments.
• Comply with federal and state mortgage regulations and disclosures.
• Prepare application documents for underwriting and closing; communicate with borrowers.

Skills

Analytical skills

Communication skills

Customer service

Bilingual Spanish/English

Team collaboration

Education

High School Diploma

Bachelor's degree preferred

Tools

Word

Excel

PowerPoint

Job description

WHO We Are

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

Job Description

WHO We Are

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers to building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we're committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh food resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth. Since our founding, we've constantly sought new ways to pursue greater economic justice: from providing fair and affordable loans to working with partners to demand that lawmakers change unjust policies.

We are looking for a Mortgage Loan Officer to join our Manchester, CT team!

Position Summary

Provide information on credit union products and services to potential borrowers according to all credit union policies and procedures as well as Federal and State rules and regulations. Interviews all applicants for real estate loans. Prepares, analyzes, processes and documents all required forms and related documents for real-estate loans. Approves or denies loan applications based on analysis of each applicants background. Responsible for promoting credit union products and services to ensure meeting productivity goals.

What You’ll Do

LOAN MANAGEMENT/BORROWER ADVISEMENT

• Meet with loan applicants to discuss viable mortgage options, counsel on credit and budget, develop roadmap and process for mortgage approval and assist with the loan application process. Achieve productivity goal as set forth by manager.
• Prequalify loan applicants by examining all borrower information and documentation, assessing credit-worthiness, adequacy of income, credit and collateral and calculating repayment risk. Determines the maximum purchase price/loan amount based on borrower data. Approve or deny real-estate loan applications that do not meet pre-qualification standards, and explain reasons for denial.
• Gather and review necessary data to complete the loan review process including credit bureau reports; verifying debts and estimating monthly payments for any outstanding debts not listed on application and ensuring they are added to application.
• Comply with all federal and state mortgage regulations and disclosure requirements.
• Prepare mortgage loan application and documentation for underwriting and closing. Ensure that each real-estate loan is processed accurately, troubleshoot any issues that may arise during the processing period, and maintain communication with borrower throughout processing period, as needed.

BUSINESS DEVELOPMENT

• Develop mortgage loan business through continual identification, development and maintenance of a quality network of business relationships that serves as a recurring source of referrals for new mortgage lending opportunities. This network may consist of Real Estate professionals, builders, and professional contacts, as well as other valuable referral sources enhanced by regular participation in business related development opportunities, community efforts to promote homeownership and professional organizations.
• May oversee responsibilities of Mortgage Loan Assistant, if appropriate.Perform other duties as may be deemed necessary.

What You’ll Need

• High School Diploma. Bachelor's degree preferred.
• 2 years' of experience in mortgage, banking or other relevant experience.
• Experience in consumer lending preferred.
• Ability to represent Self-Help in networking functions and to develop and maintain key realtor and other relations that generate attractive loan/borrower referrals.
• Strong analytical and quantitative skills and ability to independently handle loan applications and assess borrower ability to successful repay loans.
• Ability to consistently follow guidelines for file quality.
• Ability to consistently meet productivity goals.
• Ability to secure and maintain NMLS certification.
• Ability to work collaboratively on team
• Sensitivity to issues of low-wealth borrowers and a desire to work in a racially and socially diverse organization
• Strong organization, computer and customer service skills
• Strong communications skills including strong writing skills and presentation skills.
• Ability to travel and work evenings and weekends as needed
• Bilingual Spanish/English a plus.
• Proficiency with Word, Excel and PowerPoint

Compensation Range:

$63,600-$95,400

Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Company Disclaimer

Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.