Mortgage Loan Closer (Hybrid)

FIRST FEDERAL BANK of KANSAS CITY; Leawood (KS); Hybrid; USD 65,000 - 90,000; Full time

Job summary

First Federal Bank of Kansas City is seeking an experienced Mortgage Loan Closer to join our lending team. You will act as the final quality checkpoint, ensuring loan files are accurate, complete, and compliant before funding.

You'll coordinate with Loan Officers, Title companies, processors, and borrowers to move files smoothly through closing. We offer a flexible hybrid work model, strong teamwork, and opportunities to grow in mortgage lending.

Qualifications

• High school diploma or GED; associate/bachelor's preferred.
• Three+ years in residential mortgage lending lifecycle.
• Experience with Encompass or similar LOS is preferred.
• Strong accuracy and accountability in closing pipelines.
• Excellent written and verbal communication; detail-oriented.

Responsibilities

• Manage a pipeline of residential mortgage loans from approval to closing and funding.
• Review loan files for outstanding conditions (title, liens, insurance, PMI).
• Coordinate with Loan Officers, processors, underwriters, title companies, attorneys, and borrowers.
• Prepare and verify closing figures and documentation across LE, CD, and title docs.
• Input closing figures in Encompass for various mortgage products.
• Transmit complete closing packages to title companies and settlement agents promptly.
• Serve as a resource on closing requirements and timing for stakeholders.
• Address last-minute conditions and changes before closing; ensure regulatory compliance.
• Disburse loan proceeds and ship closed files to investors; manage wire transfers.
• Maintain confidentiality of borrower and bank information; provide excellent service.

Skills

Strong communication

Organizational skills

Attention to detail

Typing 45 WPM

MS Office

Education

High school diploma or GED

Bachelor's degree preferred

Tools

Encompass

Job description

First Federal Bank of Kansas City is one of the largest mutually owned banks in the Midwest and has been a strong banking and lending partner to families in Kansas and Missouri for decades. We are a community-oriented, culture-focused, progress-driven organization on a mission to help people, businesses, and communities build a better financial future.

At First Federal, you’ll be supported by diverse, talented, energetic individuals moving toward a common vision of prosperity and a home for all. You’ll have boundless opportunities for growth – whether it’s personal or professional development to reach your career goals, company events to strengthen your connections, or volunteer work to champion our community partners.

Your success is our success. When our employees feel valued, our customers feel valued, and our community grows.

Hear what our team members have to say: https://www.youtube.com/watch?v=GNPKmutbydo

We're looking for an experienced Mortgage Loan Closer to join our lending team and play a critical role in bringing approved residential mortgage loans across the finish line. In this position, you'll serve as the final quality checkpoint before funding, ensuring loan files are accurate, complete, compliant, and ready to close.
If you're highly organized, detail-oriented, comfortable managing multiple deadlines, and enjoy being the person others rely on to make sure everything comes together, we'd love to meet you.

WHAT YOU'LL DO

• Manage an assigned pipeline of residential mortgage loans from approved status through closing and funding, keeping files moving efficiently and meeting contractual and regulatory deadlines
• Review approved loan files and identify outstanding conditions, including title requirements, liens, insurance, private mortgage insurance, and other items required prior to closing
• Coordinate with Loan Officers, Processors, Underwriters, title companies, settlement agents, attorneys, insurance agents, taxing authorities, and borrowers to obtain outstanding documentation and resolve issues
• Prepare and verify accurate closing figures and documentation, ensuring information reconciles across the Loan Estimate, Closing Disclosure, title documents, and other closing materials
• Prepare and input closing figures and documentation in Encompass for Portfolio, Conventional, FHA, VA, USDA, and other Bank mortgage products
• Review and transmit complete closing packages to title companies and settlement agents in a timely manner to support compliant Closing Disclosure delivery and TRID-required timelines
• Serve as a knowledgeable resource for Loan Officers, Processors, title companies, settlement agents, and borrowers regarding closing requirements, figures, documentation, and timing
• Coordinatewith internal partners to resolve last‑minute conditions, discrepancies, and changes prior to closing
• Complete compliance reviews and independently research and resolve issues identified through Mavent (or successor) compliance review tools
• Disburse loan proceeds, prepare closed loan files for shipping to investors and warehouse lenders, and input and verify daily wire transfers
• Maintain accurate records and protect the confidentiality of sensitive borrower and Bank information
• Provide exceptional service to both internal partners and external customers throughout the closing process
• Provide cross‑functional support for loan processing duties across mortgage files, HELOC files, and auto loans as needed. Comprehensive training on the processing side will be provided
• Complies with all applicable banking laws and regulations, including, but not limited to, the Bank Secrecy Act, USA Patriot Act, and related anti‑money laundering statutes; and, federal consumer protection legislation and regulations

WHAT WE'RE LOOKING FOR

• High school diploma or GED required; Associate's or Bachelor's degree preferred
• At least three (3) years of related experience an/or training in residential mortgage lending, covering the full loan lifecycle from origination through closing and shipping
• Direct experience with Encompass or a comparable Loan Origination system is strongly preferred
• Demonstrated ability to independently manage a full closing pipeline with a high degree of accuracy and accountability
• Strong communication skills - both written and verbal
• Strong organizational skills with the ability to prioritize competing closing deadlines across multiple files
• High attention to detail and commitment to regulatory accuracy and timeliness
• Ability to complete ongoing investor and federal/state regulatory training is required as a condition of continued employments
• Solid math skills with the ability to calculate figures and amounts such as interest, payments, discounts, commissions, loan‑to‑value ratios, and percentages
• Comfortable working with loan systems (Encompass experience is a plus)
• Typing speed of at least 45 WPM and proficiency with Microsoft Office Suite

WHY JOIN US?

• Flexible hybrid work model (Tuesday - Thursday in office, Mondays and Fridays work from home)
• Opportunity to work across the full mortgage closing process and make a direct impact on the customer experience
• Supportive, team-oriented environment where your contributions are valued
• Opportunity to grow your skills and build a meaningful career in mortgage lending

Note: The purpose of this document is to provide a general summary of essential responsibilities and requirements for the position and is not meant as an exhaustive list.

First Federal actively seeks to recruit and hire protected veterans.
First Federal Bank is committed to providing equal employment opportunities to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity, or any other legally protected category.