Mortgage Loan Closer and Quality Support

Prophecy Technologies; Cincinnati (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Prophecy Technologies is seeking a detail-oriented individual for a role in mortgage processing in Cincinnati, Ohio. The candidate should have 0-1 years of experience in conventional mortgage processing and possess strong communication and analytical skills. Responsibilities include maintaining service level standards, conducting internal quality checks, and assisting in training new hires. This position requires the ability to work with multiple computer programs and monitors, emphasizing organizational and customer-focused skills.

Qualifications

• 0-1 years of conventional mortgage processing/closing experience required.
• Strong understanding of Desktop Underwriter (DU) and Loan Prospector (LP).
• Demonstrated ability to resolve complicated issues as they arise.

Responsibilities

• Maintaining service level standards.
• Perform internal Quality check, providing floor support and feedback.
• Assisting in new-hire trainings.

Skills

Communication skills

Analytical skills

Organizational skills

Customer focus

Team player

Tools

MS Office

Job description

Prophecy Technologies is seeking a detail-oriented individual for a role in mortgage processing in Cincinnati, Ohio. The candidate should have 0-1 years of experience in conventional mortgage processing and possess strong communication and analytical skills. Responsibilities include maintaining service level standards, conducting internal quality checks, and assisting in training new hires. This position requires the ability to work with multiple computer programs and monitors, emphasizing organizational and customer-focused skills.