Mortgage Loan Admin Specialist

NFM Lending; Lynnwood (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

NFM Lending in Lynnwood, Washington is looking for a Loan Partner I to provide administrative and clerical support throughout the mortgage loan process. Responsibilities include gathering documentation and assisting with loan file preparation for underwriting, ensuring a smooth borrower experience.

The ideal candidate will have strong communication skills, proficiency in Microsoft 365, and a customer service orientation. A high school diploma is required, and a college degree is preferred.

Qualifications

• High school diploma or equivalent required; college degree in business or related field preferred.
• Minimum of one year of mortgage, financial services, or administrative experience preferred.
• Proficient in Microsoft 365 and experience in Encompass or similar loan origination software.
• Strong verbal and written communication skills with professional phone and email etiquette.
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
• Exceptional attention to detail and accuracy in documentation.

Responsibilities

• Collect, organize, and verify borrower documentation.
• Assist in preparing loan files for underwriting submission.
• Communicate with borrowers and third parties to obtain missing documents.
• Maintain borrower records and update CRM with accurate data.
• Coordinate scheduling of borrower and referral partner appointments.
• Prepare standard loan-related documents for review.

Skills

Microsoft 365

Verbal communication

Written communication

Organizational skills

Customer service orientation

Attention to detail

Education

High school diploma or equivalent

College degree in business or related field

Tools

Encompass (loan origination software)

Job description

NFM Lending in Lynnwood, Washington is looking for a Loan Partner I to provide administrative and clerical support throughout the mortgage loan process. Responsibilities include gathering documentation and assisting with loan file preparation for underwriting, ensuring a smooth borrower experience.

The ideal candidate will have strong communication skills, proficiency in Microsoft 365, and a customer service orientation. A high school diploma is required, and a college degree is preferred.