Mortgage Lending Specialist | Client-Focused Advisor

Fifth Third Bank; Arkansas; On-site; USD 45,000 - 65,000; Full time

Job summary

Fifth Third Bank is seeking a Home Lending Specialist in Westerville, Ohio. The role focuses on responding to customer inquiries about new mortgage loans via phone or email and identifying cross-sell opportunities across bank products.

The position involves processing customer loan applications and coordinating with underwriting, processing, and closing teams to move files forward. A college degree is preferred and mortgage experience is valued.

Qualifications

• College degree preferred.
• Must have 1-2 mortgage loan, or related experience.
• Interpersonal skills required, as communication is a primary function of the job.
• Must have thorough knowledge of company products.

Responsibilities

• Answer incoming phone calls from potential customers regarding request/question concerning New Mortgage Loans.
• Actively identify and cross sell additional bank products.
• Processing Customer application request.
• Facilitating the account approval process with underwriting, processing, and closing departments.

Skills

Mortgage loan experience

Interpersonal skills

Product knowledge

Education

College degree preferred

Job description

Fifth Third Bank is seeking a Home Lending Specialist in Westerville, Ohio. The role focuses on responding to customer inquiries about new mortgage loans via phone or email and identifying cross-sell opportunities across bank products.

The position involves processing customer loan applications and coordinating with underwriting, processing, and closing teams to move files forward. A college degree is preferred and mortgage experience is valued.