Mortgage Lending Advisor — Inbound & Outbound

United States Digital Space LLC; Chandler (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

United States Digital Space LLC in Chandler, AZ is hiring for a mortgage call center associate. You will handle inbound calls and outbound outreach to help clients choose the best financing options for homes and lines of credit, while guiding them through the loan process.

The role emphasizes financial goals, regulatory compliance (SAFE Act), and exceptional client care. Candidates should have sales or mortgage experience, strong communication, and the ability to work under pressure during high

Qualifications

• Must have HS diploma or GED.
• Strong client-facing customer service skills.
• Ability to learn mortgage platforms and processes.

Responsibilities

• Answer inbound calls and initiate outbound calls to assist clients with mortgage options.
• Analyze client goals to propose suitable lending products.
• Guide clients through mortgage application and document collection.
• Maintain communication with clients using calls, email, and messaging.
• Adhere to SAFE Act requirements and compliance policies.

Skills

Sales experience

Mortgage knowledge

Client care

Active listening

Regulatory compliance

Effective communication

Problem solving

Multitasking

Time management

Team collaboration

Phone etiquette

Proactive outreach

Education

High School Diploma / GED

Job description

United States Digital Space LLC in Chandler, AZ is hiring for a mortgage call center associate. You will handle inbound calls and outbound outreach to help clients choose the best financing options for homes and lines of credit, while guiding them through the loan process.

The role emphasizes financial goals, regulatory compliance (SAFE Act), and exceptional client care. Candidates should have sales or mortgage experience, strong communication, and the ability to work under pressure during high