Mortgage Lending Advisor — Entry Level Relationship

First-Merchants-Bank; Royal Oak (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

First-Merchants-Bank in Royal Oak, MI is seeking a Relationship Management/Sales professional to manage residential loan applications and interact with walk-in customers. The role emphasizes learning mortgage lending concepts while delivering excellent customer service and supporting business development.

Responsibilities include conducting customer interviews, explaining lending options, and collaborating with experienced staff to ensure compliant loan handling and strong client relations.

Qualifications

• Minimum of one year of customer service experience.
• Interest in mortgage lending products and banking procedures.

Responsibilities

• Assist with mortgage loan applications and interview customers.
• Explain lending options and gather required financial information.
• Support the loan process and learn underwriting requirements.
• Provide information on banking products and services to customers.
• Participate in community events to promote business development.

Skills

Customer service

Education

High school diploma or GED

Job description

First-Merchants-Bank in Royal Oak, MI is seeking a Relationship Management/Sales professional to manage residential loan applications and interact with walk-in customers. The role emphasizes learning mortgage lending concepts while delivering excellent customer service and supporting business development.

Responsibilities include conducting customer interviews, explaining lending options, and collaborating with experienced staff to ensure compliant loan handling and strong client relations.