Mortgage Delinquency & Loss Mitigation Specialist

ProFed Credit Union; Fort Wayne (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

A regional credit union located in Fort Wayne, Indiana is seeking a dedicated individual to manage delinquent mortgage loans and provide loss mitigation solutions. Responsibilities include direct interaction with homeowners facing financial hardships and ensuring adherence to compliance regulations. The ideal candidate will have strong organizational skills, excellent communication abilities, and a basic understanding of mortgage operations. This role offers a supportive environment to grow your knowledge of credit union services.

Qualifications

• Basic knowledge of credit union and/or mortgage operations.
• Ability to follow detailed directions.
• Sound judgment with good communication skills.

Responsibilities

• Serve as primary contact for homeowners with repayment issues.
• Ensure compliance with regulations from CFPB and NCUA.
• Collect backlinks of delinquent loans and Visa accounts.

Skills

Organizational skills

Detail-oriented

Written communication

Oral communication

Excel proficiency

Word proficiency

Job description

A regional credit union located in Fort Wayne, Indiana is seeking a dedicated individual to manage delinquent mortgage loans and provide loss mitigation solutions. Responsibilities include direct interaction with homeowners facing financial hardships and ensuring adherence to compliance regulations. The ideal candidate will have strong organizational skills, excellent communication abilities, and a basic understanding of mortgage operations. This role offers a supportive environment to grow your knowledge of credit union services.