Mortgage Default Systems & Analytics Analyst

Newrez; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Health Savings Account with employer &

401(k) Retirement plan with employer &

Paid Maternity Leave/Parental Bonding/

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Job summary

Newrez is seeking a Business Analyst for Default Systems & Support in Houston to optimize use of key workflow software (Black Knight LoanSphere, Tableau, and others). You will gather requirements, analyze configurations, and help implement automation across Foreclosure, Bankruptcy, Property Preservation, and Post-Foreclosure teams.

The role emphasizes strong communication, problem solving, and cross-functional collaboration to improve processes and reporting.

Qualifications

• Bachelor’s Degree in technical, quantitative, or analytical discipline is preferred.
• 1+ years’ experience in mortgage or default servicing is preferred.

Responsibilities

• Collaborate with the business unit, IT partners, other internal departments, and external firms to optimize system utilization.
• Create reports and assist the business units with ad hoc data.
• Proactively analyze and identify system enhancements to streamline workflow processes and improve efficiencies.
• Manage a project list, analyze appropriate prioritization based on cost benefit analysis, and conduct prioritization meetings with business unit management team.
• Create and clearly communicate detailed technical requirements to IT partners as well as to non-technical team members and management.
• Development of process flows, job aids, and procedures relative to foreclosure, bankruptcy, property preservation, and post-foreclosure processes.
• Act as a subject matter expert for system troubleshooting and running and creating oversight reporting as well as implementing system enhancements. Performs additional projects and duties as assigned by supervisor.
• Create, manage, and oversee ongoing enhancements of automation relative to default workflows systems.

Skills

Analytical skills

Business communication

Attention to detail

Excel

SQL

Tableau

Python

Visio

Education

Bachelor’s Degree in technical/quantitative/analytical field

Tools

Black Knight LoanSphere

Tableau

Microsoft SQL

Job description

Newrez is seeking a Business Analyst for Default Systems & Support in Houston to optimize use of key workflow software (Black Knight LoanSphere, Tableau, and others). You will gather requirements, analyze configurations, and help implement automation across Foreclosure, Bankruptcy, Property Preservation, and Post-Foreclosure teams.

The role emphasizes strong communication, problem solving, and cross-functional collaboration to improve processes and reporting.