Mortgage Content Architect & Strategist

ICE Clear Europe Limited; Georgia; On-site; USD 60,000 - 90,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Content Writer and Strategist to craft mortgage marketing content and shape a unified content strategy across channels.

The role partners with product, legal, compliance to ensure scalable, high-quality content aligned with business goals and brand standards. The position supports content planning, governance, and performance optimization for emails, SMS, social, newsletters, and educational materials, driving customer engagement and consistency

Qualifications

• Three plus years of writing experience in marketing or content roles.
• Proven experience in content strategy for mortgage marketing or related fields.
• Strong writing, editing, and storytelling skills with attention to detail.
• Experience managing multi-channel content programs.
• Excellent communication and collaboration to influence across teams.
• Familiarity with CMS platforms and content production workflows.

Responsibilities

• Write mortgage marketing content for emails, newsletters, SMS, social campaigns, and educational assets.
• Review and refine content created by writers, designers, and cross-functional contributors.
• Translate complex mortgage information into clear, accessible content.
• Develop content strategy, messaging framework, and channel plans.
• Maintain a centralized content calendar and ongoing audits for improvement.
• Uphold content standards, editorial guidelines, and brand voice across channels.
• Monitor engagement metrics and drive data-driven improvements.

Tools

CMS platforms

Marketing automation

AI content tools

Job description

Intercontinental Exchange, Inc. is seeking a Content Writer and Strategist to craft mortgage marketing content and shape a unified content strategy across channels.

The role partners with product, legal, compliance to ensure scalable, high-quality content aligned with business goals and brand standards. The position supports content planning, governance, and performance optimization for emails, SMS, social, newsletters, and educational materials, driving customer engagement and consistency