Mortgage Consultant - Community Lending Expert

First Merchants Corporation; Royal Oak (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Health Savings and Flexible Spending

Vacation/Sick Time

Paid Holidays

Tuition Reimbursement

Additional Benefits

Job summary

First Merchants Bank is seeking a Mortgage Consultant to join our team. This full-time position will focus on managing residential loan applications through internal portfolio deals and walk-in customers.

As part of this role you will interview loan applicants, analyze financial data, negotiate terms, assist with mortgage servicing questions, and support portfolio assignments while building relationships in the community.

Qualifications

• Interview loan applicants to collect and analyze financial data to determine the merits of the specific loan request.
• Provide exemplary customer service to walk-in and referred customers.
• Establish and negotiate terms under which credit will be extended, including costs, repayment method, repayment schedule, escrow accounts, workout situations and portfolio refinancing loans.

Responsibilities

• Interview loan applicants to collect and analyze financial data to determine the merits of the specific loan request.
• Establish and negotiate terms under which credit will be extended, including costs, repayment method, repayment schedule, escrow accounts, workout situations and portfolio refinancing loans.
• Assist customers with mortgage servicing questions related to payment postings, escrow issues, etc.
• Support the credit control department by assisting with the restructuring or modification of past due portfolio mortgage loans.
• Advise customers concerning financial matters.
• Participate in community affairs to increase the bank’s visibility and enhance new business opportunities.
• Maintain the public reputation of the bank and corporation.

Skills

Customer service

Mortgage knowledge

Financial interviewing

Education

High School diploma or GED

Job description

First Merchants Bank is seeking a Mortgage Consultant to join our team. This full-time position will focus on managing residential loan applications through internal portfolio deals and walk-in customers.

As part of this role you will interview loan applicants, analyze financial data, negotiate terms, assist with mortgage servicing questions, and support portfolio assignments while building relationships in the community.