Mortgage Consultant

First Merchants Bank; Royal Oak (MI); On-site; USD 42,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401k

Paid Holidays

Paid Parental Leave

Tuition Reimbursement

Job summary

First Merchants Bank is seeking a Mortgage Consultant to join our team. This full-time role focuses on managing residential loan applications through internal portfolio deals and walk-in customers.

You will interview applicants, analyze financial data, and establish loan terms while providing excellent customer service and supporting mortgage servicing questions. You’ll also engage with the community to grow our business and uphold our reputation.

Qualifications

• Interview loan applicants to collect and analyze financial data
• Advise customers concerning financial matters
• Provide exemplary customer service to walk-in and referred customers

Responsibilities

• Interview loan applicants to collect and analyze financial data to determine merits of loan requests
• Establish and negotiate terms under which credit will be extended
• Assist customers with mortgage servicing questions
• Support restructuring or modification of past due portfolio mortgage loans
• Participate in community affairs to increase bank visibility
• Maintain public reputation of the bank and corporation

Skills

Customer service

Interviewing

Financial analysis

Negotiation

Mortgage lending

Education

High school diploma

Job description

First Merchants Bank is seeking a Mortgage Consultant to join our team! This full time position will focus on managing residential loan applications through internal portfolio deals and walk-in customers.

As part of this role you will:

• Provide exemplary customer service to walk-in and referred customers.
• Interview loan applicants to collect and analyze financial data to determine the merits of the specific loan request.
• Establish and negotiate terms under which credit will be extended, including costs, repayment method, repayment schedule, escrow accounts, workout situations and portfolio refinancing loans.
• Assist customers with mortgage servicing questions related to payment postings, escrow issues, etc.
• Support the credit control department by assisting with the restructuring or modification of past due portfolio mortgage loans.
• Advise customers concerning financial matters.
• Participate in community affairs to increase the bank's visibility and enhance new business opportunities.
• Maintain the public reputation of the bank and corporation.

To be successful in this position, we require the following:

• High school diploma or equivalent (GED).
• A minimum of one (1) year of mortgage lending, consumer lending or related experience.

First Merchants offers the following:

• Base Pay PLUS Bonuses
• Medical, Dental and Vision Insurance
• 401k
• Health Savings and Flexible Spending Accounts
• Vacation/Sick Time
• Paid Holidays
• Paid Parental Leave
• Tuition Reimbursement
• Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.