Mortgage Consultant

Fidelity Bank; Scranton (Lackawanna County); On-site; USD 50,000 - 80,000; Full time

Job summary

Fidelity Bank is seeking a Mortgage Consultant in Scranton, PA, to drive mortgage sales through proactive business development and community engagement. This role involves originating and processing mortgage applications while ensuring compliance with regulations.

The ideal candidate will have a strong commitment to customer service, teamwork, and active participation in sales initiatives. Join Fidelity Bank and contribute to a community-focused environment that values talent and dedication.

Qualifications

• Strong commitment to customer service.
• Ability to meet sales goals and cross-sell bank products.
• Experience in originating and processing mortgage applications.

Responsibilities

• Drive mortgage sales through proactive business development.
• Engage with the community and referral sources.
• Ensure compliance with relevant laws and regulations.

Skills

Mortgage sales

Customer service

Business development

Relationship building

Compliance knowledge

Job description

Job Details

Job Location: Scranton, PA 18503

Who We Are

Founded in 1902, we have grown to meet the expanding financial needs of the communities we serve. Recognized both regionally and nationally for our exceptional client experience, we are an industry leader—embracing technology and continuously adding new products to best serve our clients.

Why Work at Fidelity? For over a decade, Fidelity Bank has been ranked among the area’s top banks by local and national publications. We've also been recognized as one of the best places to work. A core part of our vision is to be the best bank for the community. In 2025, our bankers contributed more than 6,200 hours of volunteer service and helped donate over $1.6 million to nonprofit organizations across our markets. We're looking to hire top talent to join us in serving our community partners.

Qualifications

Fidelity Bank is seeking a Mortgage Consultant responsible for driving mortgage sales through proactive business development, community engagement, and relationship-building with customers and referral sources. The role involves originating and processing mortgage applications, coordinating with internal teams, and ensuring compliance with relevant laws and regulations. Consultants are expected to meet sales goals, cross-sell bank products, and maintain detailed records of sales activities. A strong commitment to customer service, teamwork, and ongoing professional development is essential, along with active participation in the bank’s sales initiatives and adherence to its core values.

Equal Opportunity Employer

Fidelity Discount & Deposit Bank is an Equal Opportunity Employer. We comply with all applicable federal, state, and local EEO laws, including OFCCP guidelines.