Mortgage Banking Consultant

First National Bank Of Pennsylvania; New York (NY); On-site; USD 70,000 - 98,000; Full time

Job summary

F.N.B. Corporation in the United States seeks a Mortgage Banking Consultant to originate residential loans and build strong internal and external referral relationships. You will counsel customers on lending options, deliver excellent service, and support all sales activities within Mortgage Administration.

Responsibilities include managing the loan pipeline, meeting milestones, and providing feedback to improve processes and customer experience while ensuring regulatory compliance.

Qualifications

• High School diploma or GED required.
• Minimum 3 years of mortgage banking experience.
• Strong customer service and communication skills required.

Responsibilities

• Builds relationships with internal and external referral sources to achieve goals.
• Counsels customers on lending options and solutions.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports a superior customer mortgage experience.
• Manages loan pipeline to meet milestones like documentation, closing dates, pricing, and compliance.
• Gives feedback to management on processes and performance.
• Assists with recruiting and hiring of support staff.
• Performs other related duties as assigned.

Skills

Customer service

Communication

Organization

Interpersonal skills

Analytical ability

Office equipment

MS Word

MS Excel

MS PowerPoint

PC skills

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location: 117 South Allen Street. State College, Pennsylvania. 16801. Join our team. Make a difference - for us and for your future.

Position Title: Mortgage Banking Consultant Business Unit: Mortgage Administration Reports to: Varies based on assignment

Position Overview: This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. Responsible for building and maintaining strong internal and external referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. ( Cross Sell Initiatives, External Sales Activities, Customer Satisfaction Results, and Loan Quality.) Responsible for meeting or exceeding personal production and strategic activity goals.

Primary Responsibilities

• Builds relationships with internal and external referral sources through key sales strategies and activities to achieve expected performance goals.
• Counsels customers on lending options and solutions to meet their needs.
• Supports and facilitates key banking partnerships.
• Provides excellent service and supports an outstanding customer mortgage experience.
• Effectively manages loan pipeline to meet key milestones such as delivering initial documentation, closing dates, rate expiration dates, pricing, and compliance related expectations.
• Provides feedback to management on process efficiencies, relationship processing performance, and overall customer experience for relationship processing partner.
• Assists with recruiting and hiring of support team members as needed.
• Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Education & Experience

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: High School or GED Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 3

Skills Required

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Ability to use general office equipment
• Ability to use a personal computer and job-related software MS Word - Basic Level
• MS Excel - Basic Level
• MS PowerPoint - Basic Level
• BS or BA degree preferred.

Licensures/Certifications Required

Must possess a Nationwide Mortgage Licensing System and Registry identifier. Experience with Easylender, Uni-form and Genesis.

Physical Requirements

Beyond Traditional Office Work: N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.

Company Culture & Overview

A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent.