Mortgage Collections Team Lead - Remote

LoanCare; United States; On-site; USD 28,144 - 47,224; Full time

Benefits offered by this job

Health insurance

Paid holidays

401(k) plan

Tuition reimbursement

Gym membership discounts

Job summary

A leading mortgage services provider in the United States is looking for a Collections Team Lead to manage client relations and oversee daily operations. The ideal candidate should have 3 years of experience in collections, excellent communication and analytical skills, and the ability to thrive in a fast-paced environment. This role offers a competitive hourly wage and a comprehensive benefits package, including health insurance, a 401(k) plan, and opportunities for professional growth.

Qualifications

• High School Diploma or equivalent required.
• 3 years of collections or related experience required.
• 2 years of customer contact experience preferred.

Responsibilities

• Perform call overflow and client relations follow-up.
• Handle delinquency calls to prevent foreclosure.
• Assist with daily team meetings and discussions.

Skills

Analytical skills

Communication skills

Negotiating skills

Attention to detail

Ability to work in a team

Ability to structure deals

Education

High School Diploma or equivalent

Tools

Dialer system

Job description

A leading mortgage services provider in the United States is looking for a Collections Team Lead to manage client relations and oversee daily operations. The ideal candidate should have 3 years of experience in collections, excellent communication and analytical skills, and the ability to thrive in a fast-paced environment. This role offers a competitive hourly wage and a comprehensive benefits package, including health insurance, a 401(k) plan, and opportunities for professional growth.