Mortgage Broker Relations & Growth Executive

First American Bank; Jacksonville (FL); On-site; USD 75,000 - 115,000; Full time

Job summary

First American Bank seeks a Mortgage Broker Sales Manager to grow and sustain mortgage broker relationships and acquire new accounts through sales, marketing, and referrals within the assigned market. The role is officer-level and requires strategic thinking and leadership across teams.

The position involves educating brokers on loan programs and procedures, maintaining program updates, and coordinating events to strengthen brand presence.

Qualifications

• Requires high school diploma or equivalent; associate or bachelor’s degree preferred.
• Minimum two years of experience in sales or related area.
• Ability to communicate professionally with external and internal contacts.
• Strong written communication and presentation skills.
• Maintain professional demeanor and build credible relationships with partners.

Responsibilities

• Manage and maintain long-term partnerships with mortgage brokers to drive growth.
• Identify and cultivate new business opportunities through sales, marketing, and referrals.
• Oversee broker review and new broker presentations.
• Educate brokers on loan packages, underwriting, submission procedures, and compliance.
• Update brokers on changes to bank programs via multiple channels.
• Supervise sales support staff and conduct performance evaluations.

Skills

Broker relationship management

Cold calling

Communication skills

Travel readiness

Strategic sales

Education

High school diploma

Associate or Bachelor’s degree preferred

Tools

Microsoft 365

CRM software

Online banking systems

Job description

First American Bank seeks a Mortgage Broker Sales Manager to grow and sustain mortgage broker relationships and acquire new accounts through sales, marketing, and referrals within the assigned market. The role is officer-level and requires strategic thinking and leadership across teams.

The position involves educating brokers on loan programs and procedures, maintaining program updates, and coordinating events to strengthen brand presence.