Mortgage Analytics & CRM Administrator

Old National Bank; Indianapolis (IN); On-site; USD 51,700 - 101,500; Full time

Job summary

Old National Bank is seeking a Mortgage Business Analyst to deliver analytical support for the Mortgage division, enabling effective pipeline management and data-driven decisions. The role collaborates with senior leaders to develop and distribute KPI reports and serves as the primary CRM administrator, coordinating with Marketing for campaigns and integration.

The position requires 5+ years in mortgage, strong MS Office and CRM skills, and the ability to translate data into actionable insights

Qualifications

• Mortgage industry experience: minimum 5 years.
• Strong written and verbal communication skills.
• Proficiency with CRM platforms and MS Office.

Responsibilities

• Provide analytical support to Mortgage division for pipeline management and data-driven decisions.
• Develop and distribute key performance reports with Mortgage Senior Leaders.
• Serve as the Mortgage CRM platform administrator and coordinate campaigns with Marketing.
• Collaborate with leaders to maintain staffing models based on volume forecasts.

Skills

Data analysis

Communication

Problem solving

Education

High School diploma

Bachelor's degree preferred

Tools

CRM platforms

Microsoft Office

Job description

Old National Bank is seeking a Mortgage Business Analyst to deliver analytical support for the Mortgage division, enabling effective pipeline management and data-driven decisions. The role collaborates with senior leaders to develop and distribute KPI reports and serves as the primary CRM administrator, coordinating with Marketing for campaigns and integration.

The position requires 5+ years in mortgage, strong MS Office and CRM skills, and the ability to translate data into actionable insights