Mortgage Admin & Office Experience Lead

M2 Lending Solutions; Denver (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Full benefits package

Job summary

M2 Lending Solutions in Denver is seeking an Administrative Specialist to oversee day-to-day office needs, assist clients, and support staff with data entry and projects. You will greet guests, manage schedules, front-desk duties, and ensure the office runs smoothly.

Ideal candidates have 2+ years in admin or customer service, strong MS Office skills, excellent phone and written/verbal communication, and a collaborative, detail-oriented mindset. This onsite role offers a full benefits package.

Qualifications

• 2+ years' experience in Administrative Assistant, Sales Support, or Customer Service role.
• Proficient with MS Office and data entry tools.
• Strong written and verbal communication skills.

Responsibilities

• Greet guests and connect with appropriate staff.
• Photocopy/scan and upload client documents.
• Answer calls, provide basic information, and schedule appointments.
• Make outbound calls to clients, realtors, and vendors as needed.
• Manage weekly/monthly marketing systems and tools.
• Distribute incoming mail and packages correctly.
• Assist with office tech setup and troubleshooting.
• Update internal systems with leadership information.
• Coordinate events, meetings, and training sessions.

Skills

Phone skills

Customer service

Written communication

Verbal communication

Organizational skills

Team player

Attention to detail

Accountability

Self-motivation

Critical thinking

Education

High School diploma or equivalent

Tools

MS Office

Job description

M2 Lending Solutions in Denver is seeking an Administrative Specialist to oversee day-to-day office needs, assist clients, and support staff with data entry and projects. You will greet guests, manage schedules, front-desk duties, and ensure the office runs smoothly.

Ideal candidates have 2+ years in admin or customer service, strong MS Office skills, excellent phone and written/verbal communication, and a collaborative, detail-oriented mindset. This onsite role offers a full benefits package.