Mortgage Acquisition Analyst

Anza Mortgage Insurance Corporation; Wilmington (NC); On-site; USD 52,000 - 82,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits

Retirement Savings (401k)

Career advancement opportunities

Inclusive Culture

Perks & Extras

Job summary

Anza Mortgage Insurance Corporation is hiring a Mortgage Acquisition Analyst in the United States. You will handle MI operations processes, interface with customers, vendors and partners, and support certificate management from order through underwriting.

The role emphasizes accuracy, data entry, and cross-department collaboration in a growing mortgage insurer focused on automation and scalable processes.

Qualifications

• Bachelor's degree or equivalent experience.
• 1-2+ years relevant experience in MI or mortgage preferred.
• Strong communication and time-management skills are essential.

Responsibilities

• Deliver stellar customer service to ANZA MI customers (internal and external).
• Adhere to MI Operations Group policies and procedures.
• Assist with MI Certifications during orders with an automation mindset.
• Perform data entry and support portal users.

Education

Bachelor's degree or equivalent experience

1-2+ years relevant experience

Excellent communication skills

Excellent time management

Teamwork mindset

Tools

Google Suite

Adobe Acrobat

Collaboration Software

Windows OS

Job description

Anza is building a mortgage insurance company from first principles. Most mortgage insurers operate on decades-old technology, manual workflows, organizational structures, and operating assumptions that have evolved incrementally over time. We believe there is a fundamentally better way.

Our vision is to build the industry's most technology-enabled mortgage insurer, one where software, automation, AI, analytics, and thoughtful operating design create better experiences for customers while allowing the business to scale efficiently without simply adding people.

We are not interested in making legacy processes slightly better. We are interested in building the operating model that mortgage insurance should have had all along.

About the role

Anza Mortgage Insurance Corporation is seeking a detail-oriented Mortgage Acquisition Analyst to join our team. In this role, you will be responsible for r esponsible for handling all processes, policies and procedures under the MI Operations Group. Managing the MI Certificate from MI order through underwriting.

What you'll do

• Deliver stellar customer service to ANZA MI Customers (Internal and External, Vendors and Business Partners
• Adhere to the policies and procedures as outlined by the MI Operations Group
• Service ANZA MI Certifications during initial and resubmission orders with an innovative and automation mindset to drive results while maintaining integrity and great attention to detail
• Data Entry
• Provide Client Support to ANZA MI Customers in their use of the Online Portal.
• Assist other departments in their needs with a teamwork mindset and an overall big picture outlook of the ANZA MI Corporation
• Conducting additional analysis as required
• Handling MI Operational workflows
• Conduct assignments and tasks with other functional areas
• Resolve problems, determine solutions, and track and manage issues
• Develop a broad understanding of MI Operations functions
• Technology proficiencies in the Google Suite, Adobe Acrobat, Collaboration and Communication Software, Windows Operation System
• Ability to quickly diagnose issues and implement solutions to achieve one-call resolution and provide immediate responses.

Qualifications

• Bachelor's degree or equivalent experience
• 1-2 + years relevant experience

Preferred Experience

• 1-2 + years Mortgage or MI experience
• Excellent time management skills with the ability to manage multiple priorities with conflicting deadlines
• Excellent communication skills (written, and verbal)
• Excellent customer service and conflict resolutions skills
• Excellent research and decision-making skills
• Ability to work productively as part of a team and as an individual contributor in a growing and evolving group
• Resourceful and innovative problem solver
• Results-driven
• Interpersonal and Relationship Management skills
• Uncompromising integrity

What we offer
We're committed to creating an environment where our team members can thrive both professionally and personally. We currently offer:

• Competitive Compensation – Including salary and performance bonuses.
• ComprehensiveBenefits – Health, dental, vision, and mental wellness support.
• Retirement Savings – 401(k) with company matching.
• Career advancement opportunities with business growth.
• Inclusive Culture – A diverse, collaborative, and supportive workplace where every voice is valued.
• Perks & Extras – Generous PTO, team events, wellness programs, and more.