Mortgage Acquisition Analyst

Anza Mortgage Insurance Company; Wilmington (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

401(k) match

Career growth

Inclusive culture

Perks & extras

Job summary

Anza Mortgage Insurance Corporation is seeking a detail-oriented Mortgage Acquisition Analyst to manage all processes under the MI Operations Group. You will handle the MI Certificate from order through underwriting, deliver exceptional client service, and support multiple departments with a team-oriented approach.

The role emphasizes accuracy, data entry, and a proactive mindset to drive efficient, compliant operations within a growing mortgage insurer team.

Qualifications

• Bachelor's degree or equivalent experience.
• 1–2+ years relevant experience.

Responsibilities

• Deliver stellar customer service to ANZA MI customers (internal and external).
• Adhere to MI Operations Group policies and procedures.
• Support MI Certifications during orders with an automation mindset.
• Data entry and client support via the online portal.
• Collaborate with other departments and maintain a big-picture view.

Skills

Time management

Communication

Customer service

Conflict resolution

Research & decision-making

Team collaboration

Problem solving

Integrity

Education

Bachelor's degree or equivalent

Tools

Google Suite

Adobe Acrobat

Collaboration software

Windows OS

Job description

About this position

About Anza

Anza is building a mortgage insurance company from first principles. Most mortgage insurers operate on decades-old technology, manual workflows, organizational structures, and operating assumptions that have evolved incrementally over time. We believe there is a fundamentally better way.

Our vision is to build the industry's most technology-enabled mortgage insurer, one where software, automation, AI, analytics, and thoughtful operating design create better experiences for customers while allowing the business to scale efficiently without simply adding people.

We are not interested in making legacy processes slightly better. We are interested in building the operating model that mortgage insurance should have had all along.

About the role

Anza Mortgage Insurance Corporation is seeking a detail-oriented Mortgage Acquisition Analyst to join our team. In this role, you will be responsible for r esponsible for handling all processes, policies and procedures under the MI Operations Group. Managing the MI Certificate from MI order through underwriting.

What you'll do

• Deliver stellar customer service to ANZA MI Customers (Internal and External, Vendors and Business Partners
• Adhere to the policies and procedures as outlined by the MI Operations Group
• Service ANZA MI Certifications during initial and resubmission orders with an innovative and automation mindset to drive results while maintaining integrity and great attention to detail
• Data Entry
• Provide Client Support to ANZA MI Customers in their use of the Online Portal.
• Assist other departments in their needs with a teamwork mindset and an overall big picture outlook of the ANZA MI Corporation
• Conducting additional analysis as required
• Handling MI Operational workflows
• Conduct assignments and tasks with other functional areas
• Resolve problems, determine solutions, and track and manage issues
• Develop a broad understanding of MI Operations functions
• Technology proficiencies in the Google Suite, Adobe Acrobat, Collaboration and Communication Software, Windows Operation System
• Ability to quickly diagnose issues and implement solutions to achieve one-call resolution and provide immediate responses.

Qualifications

• Bachelor's degree or equivalent experience
• 1-2 + years relevant experience

Preferred Experience

• 1-2 + years Mortgage or MI experience
• Excellent time management skills with the ability to manage multiple priorities with conflicting deadlines
• Excellent communication skills (written, and verbal)
• Excellent customer service and conflict resolutions skills
• Excellent research and decision-making skills
• Ability to work productively as part of a team and as an individual contributor in a growing and evolving group
• Resourceful and innovative problem solver
• Results-driven
• Interpersonal and Relationship Management skills
• Uncompromising integrity

What we offer

We're committed to creating an environment where our team members can thrive both professionally and personally. We currently offer:

• Competitive Compensation – Including salary and performance bonuses.
• ComprehensiveBenefits – Health, dental, vision, and mental wellness support.
• Retirement Savings – 401(k) with company matching.
• Career advancement opportunities with business growth.
• Inclusive Culture – A diverse, collaborative, and supportive workplace where every voice is valued.
• Perks & Extras – Generous PTO, team events, wellness programs, and more.