Morning Shift Restaurant Associate: Fast, Friendly Service

Workstream; Carpentersville (IL); On-site; USD 24,000 - 32,000; Full time

Job summary

Potbelly Sandwich Shop is seeking a Company Associate to delight customers with great food and friendly vibes. You will be the primary contact, delivering fast, accurate service and a quality product in a clean, inviting shop environment.

Responsibilities include stocking, preparing items across stations, handling catering orders, and cash register duties. Illinois-specific food safety certification must be obtained within 30 days. Join us for a team-oriented role with room to grow.

Qualifications

• Must be at least 16 years of age.
• For Illinois employees, food safety certification within 30 days of employment.
• Friendly and customer-service oriented with strong verbal communication.
• Able to work in a fast-paced environment and have a sense of urgency.
• Willingness to work across multiple stations as directed by management.

Responsibilities

• Restock food line, chips and cooler.
• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by Manager or Shift Leader.
• Deliver catering orders as detailed in the Catering Driver and Delivery Agreement.
• Prepare meats and cheeses for different sandwiches.
• Operate cash register: handle, balance and follow all cash handling procedures.
• Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.
• Effectively handle customer complaints/issues.
• Take delivery/catering/pickup orders over the phone.
• Others duties as assigned.

Skills

Customer service

Communication

Teamwork

Speed/accuracy

Food handling

Education

High school diploma or equivalent

Tools

Cash register operation

Slicer operation

Job description

Potbelly Sandwich Shop is seeking a Company Associate to delight customers with great food and friendly vibes. You will be the primary contact, delivering fast, accurate service and a quality product in a clean, inviting shop environment.

Responsibilities include stocking, preparing items across stations, handling catering orders, and cash register duties. Illinois-specific food safety certification must be obtained within 30 days. Join us for a team-oriented role with room to grow.