Morning Server (Chaz on the Plaza)

103 - Raphael Hotel - Autograph Collection; Kansas City (MO); On-site; USD 21,000 - 34,000; Full time

Job summary

103 - Raphael Hotel - Autograph Collection is seeking a courteous Restaurant Server to provide top-quality service at Chaz on the Plaza. You will take orders, serve beverages and meals, and handle payments with the POS system while maintaining a clean, welcoming dining area.

Warm, reliable team players who can work flexible hours, including evenings and weekends, are encouraged to apply. Full- and part-time positions are available in a fine hotel setting on-site in Kansas City.

Qualifications

• High School diploma or equivalent.
• English fluency required.
• Certification of liquor, wine and food service a PLUS.
• Ability to input and access information in computers.
• Varied schedule including evenings, weekends and holidays.

Responsibilities

• Take food and beverage orders and serve guests promptly and courteously.
• Retrieve and serve alcoholic and non-alcoholic beverages and food orders to guest tables.
• Handle payments using the point-of-sale system; process cards and cash accurately.
• Maintain cleanliness and organization of service areas and stations.
• Assist opening/closing procedures and restock as needed.
• Provide friendly, attentive service to ensure guest satisfaction.

Skills

English fluency

Reading/writing/math basics

Customer service

Flexible schedule

Education

High School diploma or equivalent

Tools

Point-of-sale system

Computers

Job description

Description

Servers at Chaz on the Plaza at The Raphael Hotel are responsible for providing the highest quality of service to guests in an efficient and courteous manner. The Restaurant Server will take food and beverage orders, retrieve and serve alcoholic, non-alcoholic beverages and food orders to guest tables courteously and efficiently. They will collect payments and assist in keeping the area and equipment clean.

JOB RESPONSIBILITIES:

• Approach all encounters with guests and employees with a smile.
• Have a thorough knowledge of menus and specials in restaurant.
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations.
• Monitor cleanliness and proper sanitation of service bar, bar tables, stations and service areas.
• Quickly and accurately take guest orders.
• Accommodate any special requests made by a guest or offer appropriate alternatives.
• Ensure guests are enjoying their meals and take action to correct any problems.
• Accurately prepare meal checks and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift, cards room credits and vouchers.
• Clear clean and reset tables as needed.
• Perform opening and closing procedures.
• Perform any other duties as requested by management.

Requirements

QUALIFICATIONS:

• High School diploma or equivalent and/or experience in a hotel or a related field a PLUS.
• English fluency required
• Certification of previous training in liquor, wine and food service a PLUS
• Ability to input and access information in computers.
• Must be willing and have the ability to work a varied schedule that may include evenings, weekends and holidays
• Full- and part-time positions available.
• Willing and able to stand/walk for entire shift if needed
• Possess basic reading, writing and math skills