Morning Pet Care & Customer Service Associate

Pet Supplies Plus; Erie (Erie County); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Promote from within culture

Employee discounts

Opportunity for advancement

Free uniforms

Training & development

Job summary

Pet Supplies Plus in Erie, PA is seeking a part-time Retail Pet Store Associate to support customer service and pet care. The role involves friendly greetings, assisting customers with pet food choices, and making product recommendations to meet each pet’s needs.

You’ll operate the POS, process transactions, handle returns, and promote store promotions and loyalty programs. Expect lifting, stocking, and assisting with self-wash stations in a fast-paced neighborhood store.

Qualifications

• Strong customer service and communication skills.
• Comfortable working in a fast-paced retail environment, especially on weekends
• Willingness to learn about pet nutrition, products, and care
• Reliable, team-oriented mindset
• Ability to lift, stock, and stay on your feet for extended periods
• Availability for evenings, weekends, and holidays

Responsibilities

• Greet neighbors with a friendly, pawsitively passionate attitude
• Help a new puppy parent pick the right food—or help a regular find exactly what they always forget the name of
• Make thoughtful product recommendations based on each pet’s needs
• Operate the POS system, process transactions, and handle returns
• Promote store specials, loyalty programs, and current offers
• Stock shelves, manage inventory, and keep displays organized
• Lift and stock bags of pet food and supplies
• Assist pet parents with self-wash stations and explain the process
• Restock bathing supplies and keep the store clean and welcoming
• Provide occasional services like walk-in nail trims (training provided)

Job description

Pet Supplies Plus in Erie, PA is seeking a part-time Retail Pet Store Associate to support customer service and pet care. The role involves friendly greetings, assisting customers with pet food choices, and making product recommendations to meet each pet’s needs.

You’ll operate the POS, process transactions, handle returns, and promote store promotions and loyalty programs. Expect lifting, stocking, and assisting with self-wash stations in a fast-paced neighborhood store.