Morning Part-Time Golf Simulators Guest Experience Specialist

Five Iron Golf; Philadelphia (Philadelphia County); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Short-Term Disability

Accident Insurance

Critical Illness Insurance

401(k)

Free Meals

Job summary

Five Iron Golf in the United States is seeking morning/afternoon Guest Services Specialists (we call that a “Golf Attendant”). Golf Attendants deliver exceptional service, greet guests, and become proficient with our golf simulators, reporting to the GM of Performance.

Responsibilities include guiding gameplay, upselling food and beverages, keeping simulators and common areas clean, and ensuring safety and compliance.

Qualifications

• Hospitality or guest-service experience encouraged but not required.
• Must have upbeat energy, positive attitude, and teamwork.
• Strong verbal and written communication skills.

Responsibilities

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience.
• Check in with guests at the bar and in simulators to ensure satisfaction.
• Develop knowledge of golf simulators to guide gameplay and explain data outputs.
• Assist in organizing golf bag storage and equipment; perform basic simulator maintenance.
• Know products and services and confidently cross-sell offerings.
• Provide informative tours of the facility.
• Adhere to Five Iron service standards, including upselling and scripts.
• Maintain knowledge of food and beverage offerings; present menus and recommend items.
• Use point-of-sale terminals to enter orders and process payments.
• Serve food and beverages promptly and courteously.
• Ensure simulators and areas are clean and guest-ready; follow health regulations.
• Verify guests' legal drinking age.

Skills

Hospitality

Customer service

Communication skills

Teamwork

Positive attitude

Energetic

Job description

Five Iron Golf in the United States is seeking morning/afternoon Guest Services Specialists (we call that a “Golf Attendant”). Golf Attendants deliver exceptional service, greet guests, and become proficient with our golf simulators, reporting to the GM of Performance.

Responsibilities include guiding gameplay, upselling food and beverages, keeping simulators and common areas clean, and ensuring safety and compliance.