Morning Medical Office Assistant – Part-Time

Hugh Chatham Memorial Hospital; West Allis (WI); Hybrid; USD 29,000 - 43,000; Part time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Job summary

Advocate Health is seeking an experienced part-time administrative assistant for the Aurora West Allis Medical Center - Ambulatory Services. This 16-hour-per-week role involves greeting patients, handling co-pays, scheduling, and coordinating calendars and travel.

The position requires strong Microsoft Office skills, excellent communication, and the ability to multi-task in a busy clinic setting. High school diploma and about 1 year of relevant experience are typical qualifications.

Qualifications

• Typically requires 1 year of experience in scheduling, customer service, and administrative/clerical support duties.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information.
• Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation.
• Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed.
• Answers and screens telephone calls, triages clinical calls and resolves problems appropriately.
• Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests for notes/additional information.
• Generates basic reports, modifies/updates existing reports, and distributes reports as needed.
• Opens, sorts, and distributes mail and department documents efficiently. Operates and maintains office equipment (fax, printer, photocopier, etc.) and may order office supplies.
• Completes referrals, tracks, and follows up on need for re-authorizations, processes patient registration, and obtains required information.
• May process billing/reimbursement forms and other department records. Maintains logs and reports; performs simple calculations as needed. Assists with gathering, organizing, and compiling data for reports, meetings, etc.

Skills

Multi-tasking

Organizational skills

Communication skills

Office equipment operation

Education

High School Graduate

Tools

Microsoft Office

Job description

Advocate Health is seeking an experienced part-time administrative assistant for the Aurora West Allis Medical Center - Ambulatory Services. This 16-hour-per-week role involves greeting patients, handling co-pays, scheduling, and coordinating calendars and travel.

The position requires strong Microsoft Office skills, excellent communication, and the ability to multi-task in a busy clinic setting. High school diploma and about 1 year of relevant experience are typical qualifications.