Monitor II (3209)

Turning Point of Central California; Fresno (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PSLF eligibility

Professional development and training

Career growth opportunities

Mileage reimbursement

Job summary

Turning Point of Central California is seeking a Monitor to supervise residents and uphold program rules and safety. You will conduct security rounds, document behavior, and assist with administrative tasks to support a structured, therapeutic environment.

The role requires quick responsiveness to callers and visitors, plus ability to drive on agency business and maintain accurate records. A high school diploma or GED is required, with preference for prior monitor experience.

Qualifications

• High school diploma or GED required.
• Two years monitor experience or 48 college units from an accredited college.
• Experience working with justice-involved adults or related field preferred.
• Current certified training in emergency first aid preferred.
• Accurate, legible documentation of communications and events as they occur.
• Intermediate computer skills including Office 365, Teams and Zoom.

Responsibilities

• Provide supervision and monitoring of residents.
• Ensure compliance with all program policies and schedules by residents and visitors.
• Document resident behavior and incidents in required reports.
• Conduct security rounds, counts, and room inspections.
• Perform routine pat-down searches.
• Answer telephone calls and assist visitors/residents at the door/gate.
• Document incidents and policy violations accurately.
• Perform filing and general office tasks.
• Collect and process urine specimens per procedures.
• Drive on Agency business as needed.
• Be physically present at the program.

Skills

Documentation

Computer skills

Communication

Driving

Education

High School Diploma or GED

48 college units / college coursework

Tools

Office 365

Teams

Zoom

Job description

JOB SUMMARY

Belgravia Center is a residential reentry program dedicated to supporting justice-involved individuals as they successfully transition from incarceration back into the community. Serving both AB109 and Long-Term Offender Reentry (LTOR) participants, the program works in close partnership with the Fresno County Probation Department, the California Department of Corrections and Rehabilitation (CDCR), and a network of community-based service providers to promote stability, accountability, and long-term success. As a co-ed residential facility, Belgravia Center provides safe and structured housing for up to 75 residents. Through comprehensive case management, employment support, life skills development, community resource linkage, and individualized reentry planning, residents are equipped with the tools and support necessary to achieve self-sufficiency and successful reintegration. By fostering a safe, supportive, and recovery-oriented environment, Belgravia Center helps residents build the foundation for long-term housing stability, employment success, and productive community living.

The Monitor reports directly to the Assistant Program Director and is responsible for maintaining the safety, security, and orderly operation of Belgravia Center while providing direct supervision and support to residents. This position plays a critical role in promoting a structured, accountable, and therapeutic environment by ensuring residents comply with program rules, schedules, and expectations while fostering a respectful and professional atmosphere. The Monitor conducts routine security rounds, resident counts, room inspections, perimeter checks, and pat-down searches to maintain facility security and ensure the safety of residents, staff, and visitors. This position is responsible for accurately documenting resident behavior, incidents, policy violations, and other required activities in accordance with agency policies, contractual requirements, and applicable regulations. The Monitor also performs observed urine specimen collections, responds promptly to emergencies, assists with general office and administrative tasks, and provides transportation on behalf of the Agency when required. Through consistent supervision, sound judgment, professionalism, and effective communication, the Monitor helps promote resident accountability, supports successful program participation, and contributes to a safe, secure, and recovery-focused environment that encourages long-term stability and successful community reintegration.

ESSENTIAL JOB RESPONSIBILITIES

1. Provide supervision and monitoring of residents.
2. Monitor and ensure residents and visitors comply with all program policies and schedules.
3. Make written notes/reports to document resident behavior, as per contract requirements.
4. Complete multiple security checks throughout shifts including walking the perimeter, monitoring the grounds, documenting rounds, counts, and room inspections on appropriate forms.
5. Perform routine pat down searches of residents.
6. Quickly respond to incoming telephone calls and visitors or residents at the door/gate.
7. Report and appropriately document resident behavioral incidents and/or violations of program policies.
8. Perform some filing and other general office duties.
9. Perform urine specimen collection and process specimens and documents in accordance with stated and approved procedures.
10. Will drive on Agency business.
11. Physical presence at the program is required.

ESSENTIAL JOB REQUIREMENTS

1. High school diploma or GED.
2. Two (2) years monitor experience or 48 units of completed coursework from an accredited
3. college or two (2) years of work experience working with justice involved adults or in a related field.
4. Current certified training in emergency first aid, preferred.
5. Legibly, accurately and appropriately document communications, behaviors and facility events as they occur
6. Intermediate computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.
7. Possess a valid driver's license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.
8. Ability to pass a pre-employment criminal background check.
9. Ability to pass a pre-employment drug screen, and TB test.

COMPANY BENEFITS

• Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefits
• Qualified non-profit for the Public Service Loan Forgiveness (PSLF) Program
• On the job training including paid professional development and career development
• Rewarding work environment with excellent opportunities for career growth
• Meaningful relationships with your co-workers and the individuals we serve
• Family-oriented environment
• Mileage reimbursement for travel

We are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.

Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.