Monitor District Quality

Team Industrial Services; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading industrial services company in Cincinnati is seeking a Quality Assurance Specialist to maintain safety and quality standards. This role requires a high school diploma, with a preference for a bachelor's degree and relevant experience. The ideal candidate will have proficiency in Microsoft Word, Excel, and PowerPoint, and will work within a District office, visiting multiple Districts as needed. The position offers a collaborative environment with core hours from 9:30 am to 3:30 pm, and occasional flexibility.

Qualifications

• Five or more years of relevant industry experience preferred.
• Ability to travel 0%-25% within a Division.
• Knowledge of quality management systems and compliance.

Responsibilities

• Maintain safety and quality standards within the assigned Division.
• Implement and develop all aspects of the QMS.
• Ensure customer satisfaction through analysis of data.
• Assist with contract review, planning, and scheduling.

Skills

Proficiency in Microsoft Word

Proficiency in Microsoft Excel

Proficiency in Microsoft PowerPoint

Education

High school diploma or equivalent

Bachelor's degree in Business or related field

Job description

Maintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concern

Adheres to and is a champion of TEAM's Core Values

Implements, maintains and develops all aspects of the QMS to ensure continuous improvement throughout the assigned Division

Performs District assessments on performance and reporting of the effectiveness of the QMS, and as applicable, compliance with customer, and/or industry related requirements (ISO9001, 10CFR50, etc.)

Ensures the resolution of non-conformances, corrective actions, customer complaints and other issues, that are identified through the performance of these assessment actions

Plans and assists third-party (registrar) and customer assessments and District Internal Audits within the assigned Division

Works with Regional Quality Specialist in developing and implementing corrective actions, performs follow-up work as needed to ensure that corrective actions are effective

Ensures customer satisfaction through the analysis and reporting of customer satisfaction data (i.e., customer surveys)

Identifies, tracks and promotes the resolution of customer issue, providing guidance to District management within assigned Division and Corporate QA for such resolution

Performs District Supplier assessments in cooperation with Corporate QA to ensure compliance with the organization's quality, technical, and purchasing requirements within assigned Division

Maintains a District approved supplier list (ASL) for "Commercial" suppliers (as applicable) within assigned Division

Assists the Districts within assigned Division in creating control logs for equipment calibration and asset tracking

Assists in completion of annual management reviews, record retention and destruction policy, maintenance of controlled District documents within assigned Division

Tracks and monitors District qualifications and certification programs and personnel associated with the programs within assigned Division

Assists with contract review, planning, and scheduling

Maintains an awareness and understanding of all applicable regulations, codes, standards and specifications, as well as company policies and procedures communicating these requirements to affected personnel as necessary

Provides training (QMS, Receipt Inspection, etc.), as necessary to personnel with their assigned Division, including customers, to obtain program compliance, process efficiency and effectiveness, cooperation and morale

Act as the liaison to Corporate and Regional Quality Assurance personnel

Job Qualifications

High school diploma or equivalent required

Bachelor's degree in Business or related field preferred

Five (5) or more years of relevant industry experience preferred

Proficiency in Microsoft Word, Excel, PowerPoint required

Travel Requirements: 0% - 25%

Work Conditions

Position is located at a District office but will travel to support multiple Districts within a Division

Work is conducted in a semi-private office/cubicle setting

Days and hours of work are Monday through Friday 8:00 am to 5:00 pm. Some flexibility in hours is allowed, but the employee must be available during the core work hours of 9:30 am to 3:30 pm

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.