Mon-Fri Auto Service Advisor | No Weekends

Promotive; Charlevoix (MI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Dental insurance

Vision insurance

Paid time off

Paid holidays

Job summary

Lakeshore Tire & Auto Service in Charlevoix, MI is seeking an Automotive Service Advisor for a Monday–Friday schedule with no weekends. The position offers $20–$26/hour based on experience, with hourly pay and a path for growth in a busy independent shop.

As the key link between customers and technicians, you will greet customers, document needs, provide estimates, explain repairs, and coordinate parts and timelines to deliver a smooth, professional customer experience.

Qualifications

• Previous Service Advisor experience preferred.
• Strong customer service and communication skills.
• Strong organization and follow-up skills.
• Ability to multitask in a fast-paced environment.
• Comfortable working with customers and technicians.
• Automotive technician experience is a strong plus.

Responsibilities

• Greet customers and understand their automotive service needs.
• Document customer concerns and repair needs accurately.
• Provide estimates and explain recommended repairs clearly.
• Communicate inspection and repair information between customers and technicians.
• Coordinate parts ordering and repair timelines.
• Manage repair orders through vehicle delivery.
• Build lasting customer relationships.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Automotive knowledge

Job description

Lakeshore Tire & Auto Service in Charlevoix, MI is seeking an Automotive Service Advisor for a Monday–Friday schedule with no weekends. The position offers $20–$26/hour based on experience, with hourly pay and a path for growth in a busy independent shop.

As the key link between customers and technicians, you will greet customers, document needs, provide estimates, explain repairs, and coordinate parts and timelines to deliver a smooth, professional customer experience.