Mobility Specialist

Aires; California (MO); Remote; USD 45,000 - 55,000; Full time

Job summary

A leading company in relocation management is seeking a Mobility Specialist to support corporate transferees in California or Arizona. This entry-level position focuses on customer service, coordinating relocation processes, and ensuring satisfaction for clients and their families.

Benefits

401K match

Comprehensive benefits package

Remote work environment

Qualifications

• 1-2 years of relevant customer service experience, preferably in the relocation industry.

Responsibilities

• Counsel transferees on policy benefits.
• Coordinate household goods and family services.
• Assist transferees with expense submissions.

Skills

Customer Service

Administrative Skills

Teamwork

Education

High School Diploma/GED

Associate’s or Bachelor’s degree

Tools

MS Office

Job description

Join to apply for the Mobility Specialist role at Aires.

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high-quality relocation and assignment management services to leading corporations.

• An award-winning technology platform, built in-house, that aligns with the future of Global Mobility.
• A strong Aires brand consistently ranked among the highest in customer satisfaction in the mobility industry, with a client retention rate of over 98%.
• A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development.
• A comprehensive benefits package, including a 401K match.
• Remote work environment for candidates based on the West Coast.

This is an excellent career opportunity for a Mobility Specialist located in California or Arizona to support the Aires West Coast region.

This role involves utilizing your customer service experience to facilitate the end-to-end relocation process for corporate transferees and their families in a high-growth environment.

Position Responsibilities

• Counsel transferees on policy benefits.
• Coordinate household goods and family services.
• Assist transferees with expense submissions.
• Collaborate with internal teams to ensure timely and accurate service delivery.
• Participate in ongoing training to stay current with systems and processes.

Required Qualifications

• High School Diploma/GED required; Associate’s or Bachelor’s degree preferred.
• 1-2 years of relevant customer service experience, preferably in the relocation industry.

Additional Qualifications

• Excellent customer service and administrative skills.
• Proficiency in MS Office and ability to learn proprietary software.
• Ability to manage multiple tasks effectively.
• Follow policies and procedures diligently.
• Genuine desire to help others.
• Team-oriented mindset with a sense of care and urgency.
• Alignment with core values: Client Focus, Results, Responsibility & Accountability, Collaboration, and Innovation.

EOE AA M/F/Vet/Disability

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Human Resources Services