Mobility Solutions Consultant

Mobility Works; Bedford Heights (OH); On-site; USD 40,000 - 70,000; Full time

Job summary

Mobility Works is seeking a Certified Mobility Consultant (CMC) who will oversee sales, optimize gross profit margins, nurture customer and vendor partnerships, and stay ahead of market trends.

You will manage inventory knowledge, prepare quotes, and ensure paperwork accuracy, following branch policies to drive growth and customer satisfaction.

This role requires strong communication, leadership abilities, and a track record of reliable follow-through.

Qualifications

• Strong customer service and communication skills required.
• Experience with sales processes and inventory or quotes is beneficial.
• Familiarity with inventory and sales systems helps drive efficiency.

Responsibilities

• Completely know inventory status of in-stock and on-order vans, including targeted or over-age inventory in software system.
• Treat all customers in an enthusiastic, courteous, and helpful manner. Strive for complete customer satisfaction at all times.
• Prepare and provide quotes for prospects in a complete, accurate, and timely manner.
• Complete all paperwork accurately and quickly, as defined by branch policies and procedures.
• Comply with branch policy in all activities, including customer follow-up, customer referral, prospecting, hours, data entry, etc.
• Understand selling and utilize the selling process, following the established sales systems. Effectively sell all products and services, as required by the General Manager.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Leadership abilities

Education

High school diploma or GED

Job description

Mobility Works is seeking a Certified Mobility Consultant (CMC) who will oversee sales, optimize gross profit margins, nurture customer and vendor partnerships, and stay ahead of market trends.

You will manage inventory knowledge, prepare quotes, and ensure paperwork accuracy, following branch policies to drive growth and customer satisfaction.

This role requires strong communication, leadership abilities, and a track record of reliable follow-through.