Mobility Services Specialist – Driver Rentals

Hertz; West Chester (Chester County); On-site; USD 22,000 - 30,000; Full time

Job summary

Hertz is seeking a Sales and Service Specialist, TNC to deliver a fast, easy, and valuable rental experience for Lyft/Uber drivers. You will assist in creating reservations, processing rentals, and ensuring vehicles are clean and ready for pickup.

The role emphasizes strong communication, professionalism, and the ability to work in a dynamic setting while handling inquiries about the Hertz/Lyft/Uber programs and billing processes.

Qualifications

• Ability to work in a fast-paced environment with a variety of tasks.
• Professionalism, enthusiasm, and strong communication skills.
• Previous customer service experience.
• Strong time management and organizational skills.
• Valid driver's license with acceptable driving record.

Responsibilities

• Assist customers creating reservations and processing rentals.
• Prepare vehicles for customer pickup and ensure cleanliness and fuel levels.
• Answer inquiries about program, billing, and extensions.
• Provide excellent customer service to enhance rental experience.
• Support post-rental inquiries and represent Hertz positively.

Skills

Communication skills

Time management

Teamwork

Customer service

Overtime flexibility

Stand for long periods

Outdoor work

English proficiency

Job description

Hertz is seeking a Sales and Service Specialist, TNC to deliver a fast, easy, and valuable rental experience for Lyft/Uber drivers. You will assist in creating reservations, processing rentals, and ensuring vehicles are clean and ready for pickup.

The role emphasizes strong communication, professionalism, and the ability to work in a dynamic setting while handling inquiries about the Hertz/Lyft/Uber programs and billing processes.