Mobility Programs & Outreach Manager

Louisiana State University; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

Retirement options

Paid holidays

Tuition exemption

Wellness benefits

Job summary

Louisiana State University seeks a Mobility Programs & Outreach Manager to lead the university's transportation demand management and mobility initiatives across campus. The role focuses on developing programs for transit, carpooling, micromobility, and other mobility services, while building partnerships with students, staff, and external partners.

Minimum qualifications include a Bachelor's degree and 3 years of experience; a valid Commercial Driver's License is required.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Administration, Business Administration, or related field.
• Minimum 3 years of relevant experience in mobility programs or transportation planning.
• Minimum Certification: Valid Commercial Driver's License.

Responsibilities

• Develops and manages the university's transportation demand management strategy.
• Promotes campus transit, park-and-ride, carpooling, rideshare, micromobility, and related programs.
• Researches trends and recommends programs, partnerships, incentives, and improvements.
• Coordinates mobility pilot programs and evaluates their effectiveness.
• Engages campus stakeholders and conducts outreach meetings.
• Leads communications and marketing strategies for service changes and initiatives.
• Establishes goals, tracks measures, and prepares reports.
• Other duties as assigned.

Skills

Artistic Vision

Audience Engagement

Brand Stewardship

Collaboration

Communication

Content Development

Detail-Oriented

Project Management

Education

Bachelor's degree in Communications, Marketing, Public Administration, Business Administration, or related field

Job description

Mobility Programs & Outreach Manager. Position Type: Professional / Unclassified. Department: LSUAM FA - CSPER - PTS - Operations (Kaylee Aulds (00001575)). Work Location: 0100 Audubon Sugar Institute Building. Pay Grade: Professional

Job Responsibilities

• Develops and manages the university's transportation demand management strategy to reduce reliance on single-occupancy vehicles and expand awareness and use of alternative transportation options.
• Develops, evaluates, and promotes programs related to campus transit, park-and-ride services, carpooling, rideshare, micromobility services, shared-vehicle programs, bicycling, walking, and emerging mobility technologies.
• Researches transportation trends and peer-institution practices and recommends new programs, partnerships, incentives, and service improvements based on campus needs, operational data, and available resources.
• Coordinates mobility pilot programs and evaluates their effectiveness to assist in determining whether programs should be expanded, modified, or discontinued. (35%)
• Develops relationships with students, employees, colleges, departments, residential communities, and other campus stakeholders to understand how individuals travel to and around campus.
• Establishes regular outreach meetings with campus groups to identify transportation challenges, gather feedback, and develop practical mobility solutions.
• Plans grassroots and location-based outreach efforts that connect with campus users where transportation decisions are being made.
• Represents Parking & Transportation Services at orientations, resource fairs, student events, employee programs, committee meetings, and other engagement opportunities.
• Creates consistent opportunities for campus stakeholders to provide feedback before and after major transportation or operational changes. (20%)
• Provides strategic direction for the department's communications and develops a consistent narrative.
• Leads communication and marketing strategies that prepare the campus community for service changes, construction impacts, new programs, parking changes, and other operational initiatives.
• Develops targeted campaigns to increase transit ridership and participation in carpooling, micromobility, rideshare, park-and-ride, and other transportation programs.
• Determines where signage, in-person outreach, digital content, presentations, FAQs, educational materials, or other communication tools are needed.
• Coordinates the timing of communications with operational implementation and monitors campus feedback and public perception to identify concerns, improve messaging, and support successful adoption of changes. (20%)
• Coordinates a campus advisory committee or working group and participates in university discussions involving transportation, campus access, sustainability, accessibility, safety, construction, student experience, and mobility planning.
• Collaborates with internal partners such as Facility Services, Planning Design & Construction, campus police, Residential Life, Student Affairs, Athletics, Sustainability, Disability Services, Communications & University Relations, and academic units.
• Develops and maintains relationships with external transportation vendors and community partners.
• Provides recommendations to department leadership based on committee discussions, campus feedback, operational needs, customer experience, and evolving transportation trends. (10%)
• Provides direction regarding departmental communication priorities, campaigns, outreach initiatives, website content, social media, and public-facing materials.
• Establishes annual goals and performance measures for transportation demand management, mobility programs, communications, and outreach.
• Tracks participation, ridership, engagement, awareness, customer feedback, and other measures to evaluate program effectiveness.
• Prepares reports, presentations, program proposals, and budget recommendations and assists department leadership with strategic planning and other transportation-related initiatives. (10%)
• Other duties as assigned. (5%)

Additional Requirements

• This position requires a valid driver's license, will require an MVR, and is subject to drug screens per PM-33/PS-67/FASOP HR-04.
• This position is considered operational essential and may be asked to work during an official closure but is otherwise not required to report to the physical campus during a closure and whose absence does not present a risk to the safety, resources, and well-being of the campus per FASOP HR-01.
• Minimum Qualifications Bachelor's degree in Communications, Marketing, Public Administration, Business Administration, or a related field and 3 years of experience. LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
• Minimum Certifications/Licenses A Valid Commercial Driver's License

Skills Needed

• Artistic Vision
• Audience Engagement
• Brand Stewardship
• Collaboration
• Communication
• Content Development
• Detail-Oriented
• Project Management

Preferred Skills

None specified.

Benefits

• LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

Other Information

• Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance. Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.
• Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
• Essential Position (Y/N): N
• LSU is an Equal Opportunity Employer.
• All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment. Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

About LSU

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.