Mobility & Parking Experience Associate (Seasonal)

SP+; Lawrenceville (GA); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

SP+ is hiring a Communications Associate in Lawrenceville, GA to support parking operations and guest service. The role involves front-line interaction with customers, explaining Metropolis parking technology, and ensuring a smooth, safe experience across parking facilities.

The position requires a valid driver's license, the ability to work outdoors in varied weather, and the stamina to stand/walk for extended periods. Seasonal shifts include weekends and evenings.

Qualifications

• Strong customer service orientation with a willingness to go above and beyond.
• Ability to communicate effectively in spoken English with customers and team members.
• Comfortable using mobile devices and technology.

Responsabilités

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, spills, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.
• Work independently and collaboratively as part of a team.
• Observe all safety protocols at all times.

Connaissances

Customer service

English communication

Tech savvy

Safety oriented

Formation

High school diploma or GED

Outils

Mobile devices (iPad/iPhone/Android)

Description du poste

SP+ is hiring a Communications Associate in Lawrenceville, GA to support parking operations and guest service. The role involves front-line interaction with customers, explaining Metropolis parking technology, and ensuring a smooth, safe experience across parking facilities.

The position requires a valid driver's license, the ability to work outdoors in varied weather, and the stamina to stand/walk for extended periods. Seasonal shifts include weekends and evenings.