Mobility Operations

Dexian; Wilmington (DE); In loco; USD 50.000 - 90.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a detail-oriented individual to join their Telecommunication Expense Management team. This exciting role involves managing corporate mobile services, overseeing telecom expenses, and ensuring quality service delivery. You will work closely with telecom partners and handle a significant budget while engaging in strategic and tactical management of mobility operations. With a focus on effective communication and multi-tasking, this position offers a unique opportunity to contribute to a dynamic team dedicated to excellence in telecom services. If you're ready to take your career to the next level, this is the perfect chance to make an impact!

Competenze

• 2+ years in telecom expense management and wireless mobility.
• Experience managing corporate mobile services and inventory control.

Mansioni

• Manage telecom expense and mobility operations globally.
• Oversee provisioning of mobile devices and service disconnections.

Conoscenze

Good written and verbal communication

Ability to multi-task

Background in wireless mobility

Budget management

Client Relationship Skills

Database Management

Matrix Management

Inventory Management

Strumenti

Excel

Service Now

Tangoe Go Mobile portal

Descrizione del lavoro

The Telecommunication Expense Management team manages data/voice circuits, telephone services and mobile wireless operations globally inclusive of our clients. They also manage the invoice and expense management associated with all our Telco vendors. This includes oversight of payment to all our carriers. They manage a budget of over $40 million. The team is responsible for management of the inventory of all telecom services. The team's partners include Networking, UCC, Finance, SVM and CTS. Deliverables include both BAU and projects.

Role Responsibility:

• Responsibilities would include Telecom expense management, interfacing with our TEM (Tangoe) Go Mobile portal. The team manages mobility operations for the firm. Responsibilities would include telecommunication expense management working closely with our Telecom Expense Management partner, Tangoe. Strategic and tactical management of mobility operations with our carrier relationships globally depending upon project.
• There are 20,000 mobile lines globally. This role includes managing corporate mobile services for our employees by provisioning new and upgraded devices as well as and disconnection of services. Delivering a high level of quality service in a fiscally sound model whilst adherence to corporate policies respectfully. BAU management includes management of the Service Now mobile procurement ticket queue. There will also be some project work for mergers, inventory control and or other mobile initiatives as they arise.

Job Skill Requirements:

• Good written and verbal communication
• Ability to multi-task
• 2+ years background in the wireless mobility area
• Budget management
• Client Relationship Skills
• Database Management
• Matrix Management
• Inventory Management

Experience:

• Should have 1-3 years of telecom expense management background and experience with management of corporate mobile phones and plans. Inventory control background a plus. Experience with Excel and reporting. Candidate should have a minimum of 2 years of experience in the Telecom space. Effective communication skills and self-starter required. Must have the ability to meet assertive deadlines for delivery of telecom services and be detail oriented.
• Should have experience working with telecom providers to manage voice services, inclusive of adds/deletes of DIDs, submission of number porting requests, familiarity with CSRs and carrier billing.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology
• Banking