Mobility Engineer: Apple Devices & Intune Expert

Moog

Aurora (IL)

Hybrid

USD 115,000 - 145,000

Full time

5 days ago
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Benefits offered by this job

Bonus opportunities
401k matching
Employee Stock Purchase Plan
Flexible Spending / Health Savings

Job summary

Moog is seeking a Mobility Engineer to design, implement, and optimize enterprise mobility and endpoint management for iOS, iPadOS, and macOS devices. The role emphasizes scalable, secure, user-centric solutions with strong automation and documentation disciplines.

You will manage Apple device deployments via Microsoft Intune, oversee Tangoe platform operations, and collaborate with cybersecurity to meet standards.

Qualifications

  • Five years of experience managing Apple devices in an enterprise.
  • Five years of experience administering Microsoft Intune.
  • Experience managing iOS, iPadOS, and macOS devices at scale.
  • Knowledge of Apple Business Manager and automated device enrollment.
  • Experience with mobile device management (MDM), compliance policies, and endpoint security controls.
  • Strong troubleshooting and analytical skills.
  • Excellent written and verbal communication skills.
  • Proven ability to create technical documentation and operational procedures.

Responsibilities

  • Design, deploy, and maintain enterprise mobility management solutions using Microsoft Intune.
  • Manage and support the full lifecycle of iOS, iPadOS, and macOS devices.
  • Develop and maintain device enrollment, provisioning, configuration, compliance, and security policies.
  • Implement and manage application deployment strategies for Apple devices.
  • Evaluate, test, and deploy new endpoint management capabilities and platform enhancements.
  • Build automation and self-service solutions that improve operational efficiency and end-user experience.
  • Partner with cybersecurity teams to ensure compliance with corporate security standards and regulatory requirements.
  • Champion a user-first approach to mobility services and endpoint management.
  • Continuously identify opportunities to improve device onboarding, application access, and overall user satisfaction.
  • Reduce friction in technology experiences through simplification, automation, and proactive support strategies.
  • Analyze user feedback and support trends to drive service enhancements and platform improvements.
  • Create and maintain technical documentation, operational procedures, and support runbooks.
  • Develop end-user guides, training materials, and self-service knowledge articles.
  • Document engineering standards, deployment processes, and support workflows.
  • Enable Site Support teams through clear documentation, training, and knowledge transfer sessions.
  • Administer Tangoe platform for mobile service management.
  • Manage mobile line provisioning, modifications, suspensions, and disconnects.
  • Maintain mobile inventory accuracy and lifecycle tracking.
  • Coordinate with wireless carriers and vendors to resolve service issues and optimize expenditures.
  • Monitor usage, identify cost-saving opportunities, and provide reporting.

Skills

Apple device management
Intune administration
Endpoint security
Troubleshooting & analysis
Technical documentation
Communication
Automation & scripting

Tools

Tangoe platform
PowerShell

Job description

Moog is seeking a Mobility Engineer to design, implement, and optimize enterprise mobility and endpoint management for iOS, iPadOS, and macOS devices. The role emphasizes scalable, secure, user-centric solutions with strong automation and documentation disciplines.

You will manage Apple device deployments via Microsoft Intune, oversee Tangoe platform operations, and collaborate with cybersecurity to meet standards.

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