Mobility Device Associate

University of California, Los Angeles; Los Angeles (CA); On-site; USD 37,000 - 39,000; Full time

Job summary

The University of California, Los Angeles seeks a Parking Enforcement Senior to enforce the campus Personal Mobility Device policy and regulations, patrolling campus areas by vehicle or on foot. The role includes handling violations, storage, and customer service.

Responsibilities include issuing notices, initiating impound or relocation processes, and maintaining parking-control equipment, while supporting day and night shifts across campus.

Qualifications

• Must be able to work any shift and stand/walk long hours.
• Must be able to bend, kneel, and carry objects up to 100 pounds.
• Ability to read and understand dispatch communications and logs.
• Ability to read device serial numbers in moderate light.
• Ability to draft clear daily log reports and violation forms.
• Must interpret Parking Rules and Regulations and apply them consistently.

Responsibilities

• Enforce campus Personal Mobility Device policy and regulations.
• Issue violation and warning notices; initiate impound/relocation when needed.
• Provide customer service and direct traffic for events or construction.
• Perform maintenance on parking control equipment and tools.

Skills

Shift flexibility

Long-distance walking

Attention to detail

Communication skills

Observation skills

Teamwork

Customer service

Integrity

Record keeping

Problem solving

Basic math

Computer literacy

Job description

The budgeted hiring salary/target range for this position is from $27 - $28.02 hourly, with salary placement based on skills, knowledge, and experience.

Position Summary

The University of California, Los Angeles enrolls nearly 50,000 students, many of whom use personal mobility devices to travel throughout the campus and to various buildings. Under the general direction of the Parking Enforcement (PE) Supervisor(s), Mobile Device Associates enforce the campus Personal Mobility Device policy and regulations of the California Vehicle Code, the Los Angeles Municipal Code, and the Parking Rules and Regulations of UCLA, as they pertain to the proper storage of personal mobility devices in all areas of the campus and medical areas. Routinely patrol various beats from a variety of vehicles including truck, car, low speed electric cart, or on foot, and respond to campus emergencies during regular business hours and after hours. Issue violation and warning notices, provide customer service, initiate the impound or relocation process, perform corrective maintenance on parking control equipment, and provide traffic direction for special events/construction projects as needed. Parking Enforcement operates seven days per week, fifteen hours per day, utilizing both day and night shifts.

Salary & Compensation

*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 1. Ability to work any shift, standing and walking an average of 9 hours per 10 hour shift, or 7 hours per 8 hour shift, and walking an average of 8 to 12 linear miles daily over hilly terrain, aroundparked cars in both covered and uncovered parking facilities, outside year round in inclement andclement weather, using established foul weather gear provided by the department, throughout a24-hour period as mandated by management. (Required)
• 2. Ability to bend, kneel, stoop, carry/lift objects such as personal mobility devices weighing up to100 pounds. (Required)
• 3. Ability to hear, read, and understand ordinary dispatch communications received on an electronicmobile device screen and over a 2-way radio and to use appropriate written and radio language. (Required)
• 4. Ability to see device serial numbers sufficient to read these accurately in moderate light with theaid of a flashlight. (Required)
• 5. Ability to draft descriptive daily log reports and write neat, accurate and concise violation andimpound forms which include such facts as time, place, direction, campus setting, devicedescription, registration status, and the specific enforcement process. (Required)
• 6. Ability to read, learn, interpret, analyze, retain and adhere to all University of California Parkingand Policy Rules and Regulations and handle violations on the basis of this knowledge. (Required)
• 7. Oral communication skill sufficient to effectively relate details surrounding a violation or warningnotice or impound in a court of law or to customers, using appropriate tone of voice, vocabulary,and clarity of expression. (Required)
• 8. Ability to work independently and follow through on assignments dealing with problem situationsinvolving possible conflicts and use judgment to resolve issues in the best interest ofTransportation. (Required)
• 9. Ability to interact with persons of diverse social, cultural, economic and educational backgroundsfor the purpose of obtaining information from and conveying information to staff members, ParkingServices program participants and other visitors. Interpersonal skills to carry out all duties withcourtesy, patience and tact, representing the University in a spirit of helpfulness, to ensure serviceexcellence. (Required)
• 10. Demonstrated skill in operating a personal computer utilizing Microsoft Office software programsand ability to use an electronic mobile device to aid in the enforcement of parking rules andregulations. (Required)
• 11. Ability to operate a low speed electric cart on campus roadways and pedestrian pathways. Required (Required)
• 12. Ability to use powered and unpowered hand tools including, but not limited to, angle grindersand bolt cutters with the proper use of personal protective equipment. (Required)

Education, Licenses, Certifications & Personal Affiliations

• Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
• Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record.

Schedule

Monday - Friday, variable

SX-Service

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Parking%20Representative%20Senior%20(TBD_1000540)