Mobile Unit Driver

David Raines Community Health Centers; Shreveport (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

11 paid holidays

Paid time off

Discounted services

Loan repayment options

Continuing education days

Job summary

David Raines Community Health Centers is hiring a Mobile Unit Driver to support patient access and transportation services in the Shreveport/Bossier City area. Responsibilities include driving mobile units to school sites, pre/post trip inspections, maintaining cleanliness, and assisting patients with intake, scheduling and insurance verification.

The role requires a valid LA driver's license, 2–3 years of driving heavy vehicles, and strong interpersonal and communication skills.

Qualifications

• High School Diploma or equivalent.
• Valid Louisiana driver's license with a clean driving record.
• Experience in customer service and/or working as a patient representative.
• At least two years of healthcare experience.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Must be able to operate a computer.
• 2–3 years of experience driving and maintaining medium to heavy trucks, mobile units, or RVs.
• No DUI convictions and not more than 2 moving violations in last 3 years.

Responsibilities

• Transport medical staff to designated areas as per schedule.
• Complete daily log for the Mobile Unit and perform pre-/post-trip inspections.
• Maintain unit cleanliness and ensure safety of parked vehicles.
• Assist patients with intake, registration, and insurance-related needs.
• Provide information on funding eligibility and patient access processes.
• Perform clerical duties to support daily unit operations.

Skills

Driving mobile units

Customer service

Interpersonal skills

Communication skills

Computer operation

Attention to detail

Vehicle maintenance

Safety/compliance

Education

High school diploma or equivalent

Job description

David Raines Community Health Centers is looking for passionate, qualified applicants to join our team!

Mobile Unit Driver (Shreveport and Bossier City, LA area)

Responsible for pick-up of the Medical Mobile Unit from storage parking. Transport medical staff to designated area in a safe and timely manner as the schedule warrants. Maintain Medical Mobile Unit cleanliness and keep in optimum working order as warranted by owner's manuals. Complete daily log for unit. Responsible for setup and breakdown of required materials, safety of parked vehicles, and monitors all fluids levels. Answer assigned work cell phone, greets, assists and directs patients and other potential patients seeking information. Screens and registers new patients. Assists patients in obtaining services and provides information on funding eligibility and inquiries related to patient access processes, policies, and/or other related information. Performs clerical duties to support the daily business activities of the Mobile Unit.

Working Experience Requirements

• Driving the mobile units to and from the designated school sites.
• Complete daily vehicle pre-trip and post trip inspections.
• Participates and successfully completes driver education course(s) as required by DRCHC. Follows all traffic laws.
• Maintain vehicle cleanliness by keeping the vehicle clean inside and outside. Ensures neat, clean, and safe appearance. Strictly obeys infection control policies.
• Reports all mechanical problems to supervisor as soon as possible. Assists in general maintenance if needed. Keeps a log on all repairs, maintenance, and inspections.
• Demonstrates responsibility for the containment of DRCHC costs and conserves supplies and equipment.
• Has a complete understanding of DRCHC's fire and safety procedures as outlined in the Fire and Safety manual.
• Assist all patients with intake, registration, collection of payments and/or deductibles to include clinical care and services and healthcare related needs regarding scheduling appointments, follow-ups, referrals, transportation, insurance verification, etc.
• Transporting patients and clients utilizing company vehicles in a safe and professional manner.
• Updates and verifies patient information addresses, contact details, insurance information, and medical histories on every visit.
• Ensures all confidential personal health information and financial information is entered into computerized system with a high rate of accuracy.
• Provide excellent customer service and be able to communicate effectively with internal and external personal.
• Answers and/or directs patient inquiries or complaints to the appropriate medical staff member.
• Assists in care and maintenance of department equipment and supplies.
• Reviews supplies request orders to maintain an adequate inventory of supplies.
• Performs any administrative and clerical job-related duties as needed, assigned or requested.
• Employment would be a full-time (40) hours per week/ non-exempt position during the SBHC calendar school year as established and approved by the governing school board.
• SBHC employees are only paid for hours worked during time SBHC are open. SBHC employees are not paid during the summer when SBHC/schools are closed.
• Work schedules are generally Monday thru Friday, based on clinical operations and during the approved SBHC calendar year (August - May). Work schedules are not a contract of employment and may change at the needs of the DRCHC.
• Complies with all federal and local laws in ensuring patient privacy and DRCHC policies and procedures.

Education/Experience Requirements

• High School Diploma or equivalent.
• Valid Louisiana Driver's license with a clean driving record and maintains good driving record.
• Experience in customer service and/or working as a patient representative.
• At least two years of healthcare experience.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Must be able to operate a computer.
• Must have 2 - 3 years of experience driving and maintaining medium to heavy trucks, mobile units, or RVs.
• Applicants must have a driving record with no DUI convictions and not more than 2 moving violations within the last 3yrs.

Licensure/Certifications

• BLS required (American Heart Association).

WHAT WE OFFER

• 11 paid holidays each year.
• Paid time off and extended leave days.
• Discounted services.
• Loan repayment options.
• Continuing education days.

Eligibility for all benefits is based on position and job classification.

WHO WE ARE

DRCHC exists to provide quality, accessible, affordable and comprehensive health care services to all. We have six center locations and twelve school-based facilities in five cities throughout Northwest Louisiana and corporate headquarters in Shreveport. DRCHC has a licensed patient pharmacy and a state approved Medicaid application center. We even offer transportation for medical and dental appointments. Our staff work as a team to ensure the mission, vision and purpose of DRCHC is achieved daily.

All applications/resumes are accepted online via https://www.davidraineschc.org or any of the external posting site such as Glassdoor or indeed.