Mobile Store Associate — Stock Grants & Customer Expert

T-Mobile; Wilsonville (OR); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Stock grants

Stock purchase plan

401(k)

Job summary

T-Mobile is seeking to hire Store-in-Store Mobile Associates to deliver outstanding customer experiences within a warehouse/club setting. You will educate, demonstrate, and recommend solutions while thriving in a fast-paced environment.

Requirements include a High School Diploma/GED and at least 6 months of customer service or sales experience; training will be provided, with a focus on product knowledge and relationship-building to drive sales and customer satisfaction.

Qualifications

• High school diploma or GED required.
• 6 months of customer service and/or sales experience, retail environment preferred.
• Strong communication and interpersonal skills essential for customer interactions.
• Ability to educate customers and demonstrate product benefits clearly.
• Comfort with sales in a busy, high-traffic setting.

Responsibilities

• Engage with a broad range of customers in a high-traffic retail environment using digital tools and effective communication.
• Complete training on store-in-store experience, products, processes, and systems to provide best-in-class customer service.
• Build rapport, trust, and loyalty with customers while proactively driving sales and referrals.

Skills

Communication

Relationship Building

Customer Education

Sales

Customer Communications

Customer Satisfaction Management

Product Knowledge

Leadership

Customer Referrals

Sales Prospecting

Sales Techniques

Consultative Selling

Customer Service

Customer Engagement

Coaching

Customer Needs Identification

Education

High School Diploma/GED (Required)

Job description

T-Mobile is seeking to hire Store-in-Store Mobile Associates to deliver outstanding customer experiences within a warehouse/club setting. You will educate, demonstrate, and recommend solutions while thriving in a fast-paced environment.

Requirements include a High School Diploma/GED and at least 6 months of customer service or sales experience; training will be provided, with a focus on product knowledge and relationship-building to drive sales and customer satisfaction.