MOBILE SERVICE TECHNICIAN - H+H JEEP DODGE RAM

The H+H Group; Papillion (NE); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Brand Training!

Production Bonus!

Employee Discounts.

Flexible Work Schedules.

Job summary

The H+H Group is seeking Mobile Service Technicians to travel to customer locations in Omaha and surrounding communities, performing routine maintenance, recalls, software updates, and light repairs with a focus on exceptional customer service.

You will utilize diagnostics tools like wiTECH and Tekion, work primarily offsite, and represent the dealership professionally in the field. This role offers flexible schedules and opportunities to help grow our mobile service program.

Qualifications

• Chrysler Level 2 or Level 3 preferred.
• Software programming experience.
• Comfortable using laptops, tablets, and mobile technology.
• Strong understanding of vehicle electrical systems.
• High energy, positive attitude.
• Manual handling and physical tasks included (lift up to 100 lbs).
• Ability to multi-task, prioritize and manage time effectively.

Responsibilities

• Complete Jeep, Dodge, Ram and Chrysler recall repairs at Customer homes and workplaces.
• Perform mobile vehicle inspections and Vehicle Health Checks.
• Diagnose check engine lights and warning lamps.
• Perform software updates and module programming.
• Educate Customers on vehicle condition and repair recommendations.
• Create Customer-facing videos and inspection reports.
• Schedule follow-up dealership repairs when needed.
• Represent the dealership professionally in the field.
• Utilize wiTECH, Tekion, and mobile service technology platforms.
• Maintain a safe and organized mobile work environment.

Skills

Chrysler L2/L3

Software programming

Mobile tech proficiency

Electrical systems

Energetic attitude

Physical fitness

Time management

Tools

wiTECH

Tekion

Job description

It's an exciting time to be a Technician with H+H Jeep Dodge RAM. We are growing our business and adding a skilled, Customer-focused, Mobile Service Technicians (Mobile Vehicle Professional MVP) to our team. In this role, you will travel (in Omaha and surrounding communities) to Customer locations to perform routine maintenance, warranty repairs, recalls and light automotive repairs. If you enjoy working independently, delivering exceptional Customer Service and taking pride in quality workmanship, we'd love for you to apply.

• Work independently in the field.
• Frequently use hand tools, and power tools.
• Utilize advanced diagnostic technology.
• Be a part of a new and growing dealership initiative.
• Opportunity to help shape the future of mobile service.
• Maximize Customer Satisfaction by providing the best service to each individual.
• (Pay Range $45k to $65k).
• Hours:
  • Monday to Friday 7am to 6pm
  • Saturday 8am to 1pm

Note: this position is primarily offsite and there may be opportunities to work in the Shop as demand varies.

Primary Responsibilities:

• Complete Jeep, Dodge, Ram and Chrysler recall repairs at Customer homes and workplaces.
• Perform mobile vehicle inspections and Vehicle Health Checks.
• Diagnose check engine lights and warning lamps.
• Perform software updates and module programming.
• Educate Customers on vehicle condition and repair recommendations.
• Create Customer-facing videos and inspection reports.
• Schedule follow-up dealership repairs when needed.
• Represent the dealership professionally in the field.
• Utilize wiTECH, Tekion, and mobile service technology platforms.
• Maintain a safe and organized mobile work environment.

Qualifications - What You Need to be Successful:

• Chrysler Level 2 or Level 3 preferred.
• Software programming experience.
• Comfortable using laptops, tablets, and mobile technology.
• Strong understanding of vehicle electrical systems.
• High energy, partnered with a positive attitude.
• Perform bending, pushing, climbing, leaning, twisting, reaching, kneeling, crouching, and other maneuvers associated with the position.
• Ability to lift up to 100 lbs. (50 lbs. overhead) throughout the day.
• Ability to multi-task, prioritize, and manage time effectively.

What H+H Jeep Dodge RAM Offers:

• Paid Brand Training!
• Production Bonus!
• Employee Discounts.
• Flexible Work Schedules.

About H+H Jeep Dodge RAM (JDR):

• Best Places to Work in Omaha.
• Host of the Annual All Mopar and All Jeep Show.
• Air-conditioned Service Shop.
• New State-of-the-Art Facility opened in 2020!
• Family-owned dealership.
• Built-in toolboxes for Technicians.
• We offer career paths tailored to every stage of your life.

What We Offer - Why You Want to Work With Us:

Our Mission: We make the lives of our Clients and Associates better by providing a Best-in-Class experience for all.

Our Core Values:

• Thinking Big and Acting Small
• Obsessing Over Customer Experience
• Striving to Be Better Today Than Yesterday
• Health Insurance
• Vision Insurance
• Long-Term Disability
• Life Insurance
• Critical Illness
• Flexible Spending Account
• 401k with Company Match

Company Provided Benefits:

• H+H Paid Maternity Leave
• Employee Assistance Program
• $15,000 Group Life Insurance Policy paid by H+H.

Paid-Time Off (PTO):

• PTO accrual in first year
• 6 Paid Holidays, without a waiting period
• Bereavement Leave (paid)

Discounts:

• Vehicle Purchase
• Parts & Service
• Detailing
• H+H Shine Shop
• Appearance Shop

Leadership Development Program:

• Real Talk
• Dare
• Includes 1x1 Coaching
• Includes a Monthly Masterclass

Community - The H+H Group

H+H proudly supports the Omaha community through strong local partnerships and a commitment to giving back. Every car sale contributes to helping those in need, creating a shared sense of purpose for both our customers and team members.

See our community support: https://hh.group/community/

About the H+H Group - Who We Are:

We are a company that provides a Best-in-Class experience that includes, and respects the diversity within our company and client base.

Best-in-Class is our mission for ALL Customer and Associate experiences at H+H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best-in-Class Team!

H+H has been family-owned and operated since 1930, and has had the privilege to serve the Omaha, Nebraska and surrounding communities. H+H offers career opportunities with the following brands - Chevrolet, KIA, BMW, MINI, Jaguar, Land Rover, Chrysler, Dodge, Jeep, and RAM.

A post-offer driving/criminal background check, as well as a drug screen, and lift/back test, will be required.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.